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Student Associate � Peer Advisor

UNIVERSITY OF TEXAS AT AUSTIN

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At a glance

Compensation
No compensation found
Location
Austin, TX
Work Authorization
Not specified

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Job overview

The Student Associate – Peer Advisor supports students, staff, and visitors through front-office organization, online chat responses, and general guidance on university processes. The role helps maintain accurate information about student policies, including Q-drops, pass/fail options, and withdrawals, and connects students with campus resources or appropriate departments when questions require specialized assistance.

Skills & qualifications

RequiredNice to have

Skills

Front Office OrganizationUniversity Policy KnowledgeStudent Policy MaintenanceOnline Chat SupportStudent Guidance

Full job description

Maintain and organize the front office space to ensure a welcoming and efficient environment for students, staff, and visitors.Demonstrate a strong understanding of University of Texas policies and procedures, particularly as they relate to student services, and apply this knowledge in daily interactions.Help maintain and update student policies related to Q-drops, pass/fail options, and withdrawals, ensuring information is accurate and accessible to staff and students.Respond to inquiries received through the online chat platform, providing accurate information and directing complex or specialized questions to the appropriate departments.Provide support for both new and returning students, assisting with general questions, guidance through university processes, and connecting them to campus resources as needed.

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