Engagement Director

ORO Labs is seeking an experienced Engagement Director on a remote basis to lead complex enterprise client engagements across procurement transformation, business process advisory, and technology implementation. This role combines strategic client advisory, deep procurement expertise, and enterprise program leadership.

You will partner with enterprise clients to understand their procurement operating models, identify transformation opportunities, shape scalable solutions, and oversee successful implementation. From executive alignment and process discovery through solution design, deployment, and value realization, you will ensure technology investments deliver measurable business outcomes.

What You'll Do

Lead Enterprise Client Engagements

• Own the end-to-end lifecycle of complex engagements, from discovery and strategic alignment through implementation and value realization.
• Establish engagement scope, governance, milestones, delivery plans, and success measures.
• Lead cross-functional teams across procurement, finance, technology, architecture, and implementation.
• Manage risks, competing priorities, escalations, and executive stakeholder communications to ensure successful outcomes.

Serve as a Trusted Client Advisor

• Advise procurement executives and business leaders on procurement transformation, operating model optimization, process standardization, and digital enablement.
• Lead executive briefings, discovery workshops, and stakeholder sessions to identify business challenges and opportunities.
• Translate business objectives into requirements, prioritized use cases, future-state processes, and measurable outcomes.
• Guide clients through organizational change, stakeholder alignment, and adoption of new operating models.

Provide Procurement Subject Matter Expertise

• Bring deep knowledge of enterprise procurement processes, including Source-to-Contract (S2C), Procure-to-Pay (P2P), supplier lifecycle management, sourcing, contracting, and purchasing.
• Apply practical experience with SAP MM/SRM, SAP Ariba, or comparable platforms such as Coupa, Ivalua, and Jaggaer.
• Evaluate existing processes, identify inefficiencies and control gaps, and recommend scalable workflows that improve compliance, cycle times, spend visibility, and user experience.
• Understand the operational, regulatory, and compliance requirements of complex enterprise environments.

Shape Solutions and Oversee Technical Delivery

• Partner with solution architects, functional consultants, engineers, and integration teams to translate business requirements into solution designs and procurement workflows.
• Apply a strong foundational understanding of enterprise architecture, ERP platforms, APIs, integrations, data flows, and workflow automation.
• Evaluate solution approaches, challenge assumptions, and ensure designs align with business requirements and platform capabilities.
• Oversee functional and technical workstreams without requiring hands-on development or configuration.
• Identify recurring client needs and product opportunities to inform ORO's roadmap.

Drive Implementation Excellence and Business Value

• Oversee implementation governance across solution design, testing, UAT, deployment, go-live, and post-launch support.
• Manage delivery milestones, dependencies, risks, and stakeholder accountability.
• Define success measures and evaluate business value realized through procurement transformation.
• Identify opportunities to expand adoption through additional workflows, use cases, and process improvements.
• Develop reusable practices and lessons learned to improve delivery consistency and client outcomes.

Qualifications

• 10+ years of experience in enterprise consulting, procurement transformation, technology implementation, program leadership, or related disciplines.
• Proven experience leading complex enterprise implementations involving procurement technology, ERP platforms, or large-scale business transformation.
• Deep functional knowledge of enterprise procurement processes, ideally spanning S2C, P2P, supplier lifecycle management, and contracting.
• Experience with SAP MM/SRM, SAP Ariba, or comparable procurement platforms.
• Demonstrated ability to lead executive client engagements, influence senior stakeholders, and navigate complex organizations.
• Strong foundational understanding of enterprise technology architecture, integrations, APIs, data flows, and workflow automation. Hands-on technical development is not required.
• Experience managing cross-functional teams, multiple workstreams, implementation partners, risks, and competing priorities.
• Exceptional communication, executive presentation, facilitation, and problem-solving skills.
• Strong consultative mindset with the ability to connect business processes and technology decisions to measurable outcomes.
• Ability to travel in the US 50% of the time.

Preferred Qualifications

• Industry expertise in Pharmaceuticals and Life Sciences, Banking and Financial Services, or Manufacturing.
• Experience supporting global enterprises with complex procurement environments, multiple ERP platforms, and regulatory requirements.
• Familiarity with procurement orchestration, SaaS, low-code/no-code platforms, and workflow automation.
• Background with consulting firms, enterprise software providers, or systems integrators.
• Experience with change management, value realization, and executive transformation governance.
• Exposure to AI-enabled workflows, intelligent automation, or agentic enterprise solutions.

About ORO Labs

ORO Labs is an agentic procurement orchestration company redefining how enterprises manage the procurement lifecycle. Founded in 2020 by former SAP Ariba product leaders, ORO provides a no-code, purpose-built platform that reduces cycle times, strengthens process governance and risk visibility, and enables organizations to adapt quickly to change. Deployed across more than 70 countries and backed by a robust ecosystem of implementation and technology partners, ORO empowers Fortune 500 enterprises and high-growth global companies to automate procurement workflows, improve cross-functional collaboration, and scale operations efficiently. Marquee customers include The Coca-Cola Company, Novartis, Danone, Roche, BASF, Liberty Global, Bayer, Millennium, and Booking.com.

Why Oro Labs?

• Shape enterprise transformation: Help global organizations rethink how procurement operates through modern, intelligent orchestration.
• Work at the forefront of AI-enabled procurement: Contribute to the evolution of agentic technology and next-generation enterprise workflows.
• Influence strategic decisions: Partner directly with enterprise leaders and shape how complex business challenges are solved.
• Bridge business and technology: Work across client advisory, functional design, product, and technical delivery without being confined to a single discipline.
• Make a measurable impact: Help clients improve efficiency, strengthen governance, accelerate processes, and realize greater value from their technology investments.
• Join a global, remote-first team: Collaborate with talented colleagues in an environment that values ownership, innovation, autonomy, and continuous learning.