Service Manager
Nantucket, MAFull-timePosted 4mo agoSeen in employer's feed 6 days ago
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At a glance
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Job overview
Penske Automotive is hiring a Service Manager. The Service Manager leads the service department at Don Allen Ford Nantucket, overseeing efficient and profitable operations, controlling costs, building loyal clientele, maintaining employee relationships, and ensuring service records are accurate while delivering exceptional customer experiences.
Key focus areas include Run an efficient and profitable service department, Control costs and maximize production, and Build and maintain a loyal clientele.
Successful candidates bring Relocation To Nantucket, MA and 2+ Years Automotive Retail Service Experience. Important skills include Customer Experience Focus, Friendliness, Enthusiasm, Reliability, Positive Team-Player Attitude, and Excellent Communication. Preferred (not required): Customer Satisfaction Focus, Goal Setting, Customer Satisfaction, and Profitability.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Don Allen Ford Nantucket, a Penske Automotive Group dealership, is looking for an experienced Service Manager to lead the service department.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Service Manager is responsible for running an efficient and profitable service department. This manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records.
WHAT WE HAVE TO OFFER
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Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
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Proudly named to Glassdoor's Best Places to Work
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Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income.
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Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
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Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
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Values-driven culture built on integrity, professionalism, excellence and teamwork.
WHAT WE ARE LOOKING FOR
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Genuine interest in providing an exceptional customer experience.
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Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
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Excellent communication, interpersonal and organizational skills.
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Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
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Proven management leadership, with at least two years of automotive retail service management.
WHAT YOU CAN BRING TO THE TABLE
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Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.
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Excellence: Provide an unparalleled level of expertise running an efficient service department focusing on customer satisfaction while ensuring profitability.
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Leadership: Ensure service team is motivated and trained, set goals based on individual skill levels, and maintain a positive environment to promote employee morale.
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Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Service Department with the General Manager and reporting on your progress.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Req Number: 36753
Position Code: 742202
Type: Full-time
Dealership: Don Allen Ford Nantucket
Location Address: 24 Polpis Rd
EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
How this job compares
Set against the 1,139 open Service Manager jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This postingNot listed
- US median$83–115K/yr280 salary ranges
- US median$21–27/hr295 hourly ranges
- Openings
- Olive Jobs lists 32 open Service Manager jobs in Massachusetts and 1,139 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Massachusetts
- Chipotle Mexican Grill10 open
- Burlington5 open
- The Goodyear Tire & Rubber Company3 open
- Experience
- This posting asks for at least 2 years of experience; Service Manager postings that state a minimum ask for 3 years at the median (630 postings).
- Education
- 29 of the 1,139 open Service Manager jobs (3%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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