Courier, Logistics (DLS Hilo)

RESPONSIBILITIES

Diagnostic Laboratory Services, Inc. (DLS) is Hawaii’s largest locally owned and operated clinical and anatomic pathology laboratory. DLS is proud to serve the communities of Hawaii, Guam and Saipan and utilizes state-of-the-art testing and value-based informatics to promote optimal patient care to positively impact patient lives.

SCHEDULE

Call-In Position (up to 19 hours per week)

Must be available Monday through Friday from 8:00 am to 8:00 pm and Saturday from 9:00 am to 2:00 pm.

Must be flexible with schedule changes to meet operational needs.

JOB SUMMARY

Independently operates company vehicle to transport laboratory specimens, reports, supplies and other items with aloha. Ensures that all items are picked up and delivered to designated locations in a safe and timely manner.

DUTIES AND RESPONSIBILITIES

1. Operates company vehicle in a safe and defensive manner to pick up and deliver laboratory specimens, medical records and medical supplies to and from DLS locations and other medical facilities. Follows traffic laws accordingly. (90%)*

2. Prepares and organizes items for delivery to sites and clients and inspects vehicle prior to leaving base location.

3. Utilizes specimen tracking system to document pick-up and delivery details and ensures all items reach the appropriate destination.

4. Communicates accordingly with dispatch and/or management to reports issues that occur on routes that may impact pick-up and delivery schedules.

5. Keeps management updated on the operational condition and appearance of the vehicle.

6. Relays information from clients to appropriate department.

7. Responds to STAT (priority/immediate) pick-ups as needed.

8. May perform the following duties as needed. (10%)*

9. Monitors and schedules maintenance of vehicle.

10. Handles packing and/or shipping of specimens according to International Air Transport Association (IATA) requirements.

11. Responds to phone calls for requests such as, but not limited to, patient results, supplies, and mail.

12. Obtains supplies such as dry ice, office products, etc. Unpacks and stores supplies.

13. Performs other duties as assigned.

14. Job expectations:

15. Demonstrates clear, audience-focused and effective communication with Aloha.

16. Reads, interprets and writes documents, such as policies, standard operating procedures and reports.

17. Creates a positive work culture and environment.

18. Models organizational values and contributes to quality improvements to support innovation.

19. Builds collaborative relationships with teammates: shares ideas, supports others to achieve goals and has each other’s backs.

20. Follows all safety and health regulations and works in accordance with DLS safety policies and procedures to ensure a safe and secure working environment.

21. Provides excellent customer service to our internal and external customers with compassion and respect.

22. Maintains and values the importance of attendance at work.

23. Stays current on information and requirements to perform the job while embracing continuous learning to improve skills and knowledge.

24. Maintains a high level of confidentiality of information.

25. Uses sound judgement, analytical skills and innovation while problem solving and takes appropriate and timely actions.

26. Demonstrates flexibility and adaptability by adjusting to shifts in priorities, demands, and procedures.

JOB DEMANDS

Typical Physical Demands:

• Moderate physical activity performing somewhat strenuous daily activities.

• Requires clear vision at twenty (20) inches or less and twenty (20) feet or more, peripheral vision and depth perception.

• Able to lift, carry, pushing or pull items weighing up to thirty five (35) pounds frequently.

• Able to use hand trucks.

• Depending on work location:

• Able to walk and/or use stairs up to six (6) hours frequently.

• Able to drive and get in/out of vehicle up to six (6) hours frequently.

Typical Working Conditions:

• Work environment includes conditions common to a hospital/laboratory environment, including working directly with potentially hazardous chemicals and/or patients with communicable diseases. Potential for inadvertent skin, eye, mucous membrane, or parenteral contact with blood or other infectious materials.

• Works primarily in an outdoor environment, with varied weather conditions.

QUALIFICATIONS

Education/Experience:

Preferred:

• High school diploma or equivalent.

• Patient care, medical laboratory or equivalent public contact experience.

Required:

• Two (2) years driving experience with full license (not provisional or intermediate).

Skills:

• Ability to communicate effectively in English, both verbal and written form.

• Ability to work effectively both independently and with a team.

• Excellent customer service skills.

• Exhibit effective decision making with good judgement.

• Attention to detail.

• Knowledge of traffic rules/laws.

Other Qualifications:

Required:

• Valid driver’s license and a current, clean traffic abstract.

Preferred:

• Familiarity of local geographic areas.

Equal Opportunity Employer/Disability/Vet