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Residence Manager

The ARC of Madison Cortland

Cortland, NYFull-time$25.18/hrSeen 7mo agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$25.18/hr
Location
Cortland, NY
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver’s License

Job overview

The Residence Manager oversees daily operations of residential programs in Cortland, NY, ensuring quality care, health and safety, regulatory compliance, and person‑centered services while supervising staff, managing schedules, documentation, and communication with families and partners.

Skills & qualifications

RequiredNice to have

Skills

Operations ManagementStaff SupervisionSchedulingDocumentation CompliancePerson‑Centered CareCommunicationIncident InvestigationPhysical Ability

Qualifications

Associate Degree3 Years Experience in OPWDD or Similar Human Services SettingValid Driver’s LicenseMust Be Able to Lift 50 Pounds

Full job description

Residence Manager

Cortland, NY (http://maps.google.com/maps?q=Cortland+NY+USA)

Description

Residence ManagerSchedule:Full time, Monday-Friday 8a-4p, Flexible hours as needed on evenings/weekendsPay:$25.18Location:Cortland CountySign On Bonus up to $1,000

TheResidence Manageris responsible for the overall operation, compliance, and performance of assigned residential programs. This role provides leadership to staff, ensures high-quality person-centered services, and maintains regulatory and organizational standards while promoting the health, safety, and independence of individuals served.

RESPONSIBILITIES

  • Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards

  • Supervise, coach, and evaluate staff (Assistant Residence Managers and Direct Support Professionals), including hiring support, scheduling, payroll approvals, and ongoing performance management

  • Develop and maintain staff schedules to ensure appropriate program coverage, including participation in a 24/7 on-call rotation

  • Ensure completion, accuracy, and compliance of all program documentation, including Life Plans, ISP/SAP plans, habilitation plans, notes, and billing records

  • Lead and participate in interdisciplinary meetings, case conferences, and communication with families, guardians, and service providers

  • Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served

  • Monitor program compliance, identify and address incidents or safety concerns, and participate in investigations as required

  • Ensure staff complete required trainings and maintain certifications (e.g., CPR, First Aid, SCIP), while supporting ongoing professional development

  • Maintain effective communication with internal teams, leadership, and community partners to support consistent service delivery

  • Perform additional duties and program support activities as assigned

Requirements

  • Associate degree and 3 years of experience in OPWDD or a similar human services setting, or an equivalent combination of education and experience

  • Must physically be able to perform required certifications and lift fifty (50) pounds.

  • Possess a valid driver’s license acceptable to the agency’s insurance carrier guidelines.

Salary Description

$25.18 Hourly

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