Crisis Triage Coordinator
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Sweetser is hiring a Crisis Triage Coordinator. The Crisis Triage Coordinator provides crisis intervention and stabilization services, facilitating communication between the statewide call center and mobile crisis teams, assessing needs for face‑to‑face assessment, and coordinating safe meeting sites while supporting individuals in mental health or family crises.
Key focus areas include Facilitate communication between statewide call center and mobile crisis teams, Develop and participate in implementation of crisis follow‑up, and Determine need for face‑to‑face assessment and negotiate meeting site.
Preferred (not required): Communication, Crisis Intervention, Mental Health Assessment, and Protective Custody Coordination.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Crisis Triage Coordinator
Job Code:13372
Location:Saco 04072
Department:Crisis Intervention Adult
FT/PT Status:Full Time
Summary:
Rate: $20.50-$24.50 depending on experience
Schedule: End of week - 3 days of 12 hours
Provides crisis intervention and stabilization services to those individuals who are in a mental health or family crisis by facilitating communication between statewide call center and mobile crisis teams.
Facilitates communication between the Statewide call center and mobile crisis program to provide efficient response to request for assessment. Determines need for face-to-face assessment and negotiates a meeting site for the individual and a mobile crisis intervention specialists. Sweetser responds to those crisis calls 24 hours a day, 7 days a week.
THE IDEAL CANDIDATE WILL:
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Facilitates communication between statewide call center and mobile crisis to provide efficient response to the request for crisis intervention.
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Develops and participates in implementation of crisis follow-up.
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In collaboration with the caller, determines the need for a face-to-face assessment and, if needed, negotiates a meeting site convenient for the individual that provides safety for all involved. Crisis Intervention Specialists are encouraged to provide service in the least restrictive setting that supports the comfort and dignity of the person served.
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Communicates directly with persons experiencing a crisis in order to assess mental status, current level of functioning, and the person’s wishes and goals for crisis stabilization
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May request protective custody interventions by law enforcement personnel in order to resolve potentially life-threatening situations
POSITION REQUIREMENTS:
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Persons with lived experience in the Mental Health and/or Substance Abuse system are encouraged to apply.
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Minimum of two years mental health experience.
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MHRT-C/CSP preferred
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Clean Driver's license.
EDUCATION REQUIREMENTS:
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Bachelor's Degree preferred.
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Six years of directly applicable crisis intervention experience may be accepted in lieu of completed Bachelor's Degree.
Comprehensive Benefits Package Includes:
Medical/dental/vision insurance and HSA/FSA options with generous employer contributionsEmployer-paid life insurance and disability coverage
Employee Assistance Program (EAP) for employees and household members
403(b) retirement plan with employer match
Generous paid time off, paid holidays, and float day
Paid Family and Medical Leave
Employee discount program
Milage reimbursement, applicable incentive and differential pay programs
Eligibility for annual increases and referral bonuses
Tuition reimbursement and educational partnership discounts
30% tuition discount for UNE's Online Graduate Programs
Public Service Loan Forgiveness (PSLF) Program
Free professional development and training opportunities through the Sweetser Training Institute
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