Senior Batch Specialist

IN-TN-Chennai-Keppel One Paramount

Full time

R-37246

Designation : Senior Batch Specialist

Key Expectations

• Configure, test, and maintain Alight’s proprietary Total Benefit Administration™ (TBA) system to support client requirements

• Deliver accurate analysis and test plans for low to medium complexity projects

• Ensure smooth batch operations post-implementation and ongoing system stability

• Support and monitor automated production jobs, addressing failures and ensuring smooth execution.

• Mentor and coach new hires on batch configuration and test execution

• Maintain high standards of quality, accuracy, and compliance while meeting delivery timelines

• Collaborate effectively with global teams and proactively communicate status and risks

Required Skills

• Strong knowledge of US Benefits Domain (Health Management / Defined Benefits

/ Defined Contributions)

• Hands-on experience with:

• SQL (intermediate level)

• SAS programming

• Batch processing concepts

• System analysis and testing (Unit & Integration)

• Understanding of:

• SDLC principles

• Relational database concepts (tables, keys, queries)

• Data flows and batch processing logic

• Ability to debug and troubleshoot system and code issues

• Excellent written and verbal communication skills

• Strong analytical, problem-solving, and attention-to-detail skills

• Ability to adapt to changing priorities and work independently

Role Description

The Senior Batch Specialist is responsible for configuring, testing, and maintaining Alight’s Total Benefit Administration™ (TBA) system. The role involves delivering accurate analysis and test plans that reflect technical data extraction and coding requirements aligned with client needs.

This position works closely with client delivery teams to build and sustain a comprehensive system platform supporting all client requirements. Post- implementation; the role ensures batch operations run smoothly and remain current.

In addition to technical responsibilities, the Senior Batch Specialist plays a key role in coaching and mentoring new associates, contributing to quality management, shared services support, and effective communication across teams.

Detailed Responsibilities

• Production Support, Documentation & Ongoing Task Management – 65%

• Quality Management & Testing – 10%

• Coaching & Mentoring – 10%

• Client & Internal Communication (SDT huddles, touchpoints) – 10%

• Shared Services Support – 5%

Education

• Bachelor’s degree in computer science, Mathematics, or equivalent analytical discipline

• B.Tech / BCA / MCA preferred

Experience

• Prior experience with Alight / Aon / Wipro is an added advantage

Behavioral & Cultural Expectations

• Treats everyone with respect and dignity; embraces diversity

• Adheres to the Alight Code of Conduct

• Demonstrates ownership, initiative, and accountability

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People  – be empathetic and help create a place where everyone belongs.

Grow with purpose –  Be inspired by our higher calling of improving lives.

Be Alight –  act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at  careers.alight.com (https://careers.alight.com/us/en) .

Alight requires all virtual interviews to be conducted on video.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact  [email protected] .

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.   In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their  recruiter .

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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About Alight Solutions

Alight is a leading benefits administration provider of health, wealth, leave and point solutions for many of the world’s largest organizations and over 30 million people. Through the administration of employee benefits, Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. Our Alight Worklife® platform empowers employers to gain a deeper understanding of their workforce and engage them throughout life’s most important moments with personalized benefits management and data-driven insights, leading to increased employee wellbeing, engagement and productivity. Learn more at alight.com.

Our values are the essence of who we are:

Agility. Move with purpose. Learn fast. Adapt quickly.

Leadership. Lead by example. Own the outcome. Serve others.

Integrity. Do the right thing - even when it is difficult or unseen.

Growth Mindset Stay curious. Keep learning. Never stop improving.

High-Quality. Do it thoughtfully. Do it completely. Do it well.

Trust. Trust is earned through consistency, authenticity, and credibility.

Our Colleague ExperienceAt Alight Solutions, we are reimagining how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.

Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.

Help us reimagine how people and organizations thrive!

Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive. @AlightSolutions