Salesforce Senior Consultant, Functional Transformation
Memphis, TNJob$119–199K/yrPosted 4mo agoSeen in employer's feed 1 day ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
Deloitte is hiring a Salesforce Senior Consultant, Functional Transformation. The Salesforce Senior Consultant, Functional Transformation will join the Deloitte Customer team to help organizations build deeper customer relationships. This role focuses on supporting marketing, sales, and service organizations, with an emphasis on post-sales activities like customer service, success, and professional services. The consultant will work across various industries, including High-Tech, Media, and Energy, addressing the growing need for professional services and customer success.
Key focus areas include Identify business requirements, Manage requirements, and Perform functional design.
Successful candidates bring 6+ Years Consulting Experience, 2+ Full Life-Cycle Implementations, and Lightning Experience. Important skills include Salesforce, Program Design, Workshop Design, Sales Cloud, Service Cloud, and Experience Cloud. Preferred (not required): Identifying Business Requirements, Requirements Management, Functional Design, and Prototyping.
Skills & qualifications
Skills
Qualifications
Full job description
Salesforce Senior Consultant, Functional Transformation
Our Deloitte Customer team empowers organizations to build deeper relationships with customers. This includes supporting their marketing, sales, and service organizations. Post sales activities including service, customer success and professional services is growing in importance because of the role it plays in customer retention and expansion. Across a number of industries including High-Tech, Media, and Energy, Professional Services and Customer Success is becoming a pressing need.
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Senior Consultant on the Sales & Service team, you will be responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design and flow mapping), testing, training, defining support procedures, and supporting implementations.
A successful candidate would possess these skills:
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Ability to work independently and collaborate as part of a team
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Effective written and verbal communication skills
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Meticulous attention to detail and quality of work product
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Ability to build and sustain professional relationship
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Ability to lead projects or workstreams
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Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
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Strong interpersonal skills and professional demeanor
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Ability to meet deadlines
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Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
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6+ years of consulting and Salesforce experience, including program and workshop design
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2+ full life-cycle Salesforce implementations in at least two Salesforce clouds: Sales Cloud, Service Cloud, or Experience Cloud, and Financial Service Cloud
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Experience in Lightning (Aura and LWC)
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Bachelor's degree in computer science, information systems, or a technology field; or equivalent years of experience.
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Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
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Limited immigration sponsorship may be available.
Preferred
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Salesforce certifications
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Experience in one or more industries such as Financial Services, Life Sciences, Health Care, Manufacturing, Technology, Retail, or Media
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Experience presenting to technical and non-technical audiences
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Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ technologies (BigMachines, Apttus, Cameleon)
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Advanced degree in a relevant field
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $119,000 to $198,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
How this job compares
Set against the 9,096 open Consultant jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$119–199K/yr
- Tennessee median$103–209K/yr192 salary ranges
- US median$99–208K/yr8,108 salary ranges
This range's midpoint, $159K, is close to the Tennessee median midpoint ($158K) — in the middle half of Consultant salary ranges in Tennessee.
- Openings
- Olive Jobs lists 203 open Consultant jobs in Tennessee and 9,096 across the US. 3% of them nationwide are listed as remote or flexible.
- Experience
- This posting asks for at least 6 years of experience; Consultant postings that state a minimum ask for 5 years at the median (8,375 postings).
- Education
- This posting asks for a bachelor's degree; 6,536 of the 9,096 open Consultant jobs (72%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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