Senior Solution Manager – Subscription Management & Business Transformation

ATLANTA, GA, USA

Full time

R0157847

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Senior Solution Manager – Subscription Management & Business Transformation

Onsite Atlanta, GA

What You'll Do

The Senior Solution Manager will play a critical role in accelerating growth and advancing NCR Voyix's competitiveness through the transformation of business processes, technology capabilities, and enterprise applications supporting subscription management, billing, and customer lifecycle operations.

The ideal candidate combines strategic thinking, strong leadership capabilities, and deep business process expertise with a passion for driving organizational change and delivering measurable business outcomes. This individual will serve as a trusted advisor to senior business stakeholders across multiple functions, helping shape business strategy, define future-state capabilities, and drive enterprise transformation initiatives.

The Senior Solution Manager will partner closely with business leaders and agile delivery teams to develop and execute roadmaps that modernize subscription and billing capabilities while enabling scalable growth.

Key Responsibilities:

• Serve as a strategic business-facing partner between business stakeholders and technology teams.

• Lead the end-to-end solution lifecycle from strategy and concept through implementation, adoption, and optimization.

• Own the vision, roadmap, prioritization, business case, and value realization for subscription management and billing-related initiatives.

• Partner with executive and senior-level stakeholders to understand business objectives and translate them into actionable capabilities and transformation plans.

• Drive business process transformation across subscription lifecycle, customer entitlement, billing, invoicing, and revenue-related functions.

• Facilitate alignment across stakeholders, business units, and delivery teams to define requirements and deliver business value.

• Champion change management and organizational adoption efforts to ensure successful outcomes.

• Measure and communicate business value, ROI, and progress against strategic objectives.

• Deliver solutions that align with enterprise priorities, improve operational effectiveness, and support long-term business growth.

Educational & Professional Qualifications

• Bachelor's Degree in a related field of study; MBA preferred.

• 10+ years of product management, solution management, business transformation, or enterprise application leadership experience.

• Deep knowledge of subscription management, billing, invoicing, customer entitlement, and recurring revenue business processes.

• Strong understanding of the end-to-end subscription lifecycle and customer experience journey.

• Experience leading large-scale business transformation initiatives involving enterprise platforms and cross-functional stakeholders.

• Demonstrated ability to define strategy, build roadmaps, and deliver measurable business outcomes.

• Experience working within complex global organizations, preferably in software, technology, or recurring-revenue businesses.

• Agile delivery methodology experience.

• Proven track record of influencing and collaborating across business and technology organizations to achieve strategic goals.

• Experience with subscription management, billing, ERP, CRM, or revenue management platforms preferred; specific platform expertise is not required.

Personal Qualifications

• Executive presence with the ability to confidently engage, influence, and present to senior leadership audiences.

• Strategic thinker who can connect business objectives to technology-enabled solutions.

• Strong business acumen with the ability to balance customer, operational, and financial considerations.

• Proven leader capable of driving change and influencing outcomes across a matrixed organization.

• Confident, innovative thinker with a strong sense of ownership, accountability, and initiative.

• Skilled at solving complex business challenges with broad organizational impact.

• Excellent written, verbal, and presentation skills, including the ability to communicate complex topics in a clear and compelling manner.

• Comfortable operating in a fast-paced, evolving environment with multiple competing priorities.

• Collaborative and team-oriented, with a demonstrated ability to build strong partnerships across functions.

• Adaptable, resilient, and committed to continuous learning and professional growth.

• Ability to understand and communicate high-level process flows and solution architectures without requiring deep technical specialization.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party AgenciesTo ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Help us run the world's top brands.

At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.