Control Desk Coordinator - Radiology
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Trinity Health is hiring a Control Desk Coordinator - Radiology. The Control Desk Coordinator supports the Radiology Department by greeting patients, verifying orders, scanning documents, and managing patient flow across multiple modalities. They coordinate with hospitals and physician offices, assist with patient transport, maintain records, and train new staff while handling clerical tasks and emergent procedures.
Key focus areas include Greet patients, confirm information, process paperwork, and prepare them for exams, Verify physician orders and clinical information for exam scheduling, and Digitize, print, and distribute reports, CDs, and images to relevant parties.
Important skills include Clerical Skills, Patient Interaction, Document Management, Order Verification, and Patient Flow Coordination.
Skills & qualifications
Skills
Qualifications
Full job description
Employment Type: Part time Shift: 12 Hour Evening Shift
Description:
Schedule | Hours:
- Part-time, 24 hours per week
- Th/Fri 11a-11p
- Occasional weekend to cover as necessary and the holiday rotation.
Position Summary:
The Control Desk Coordinator supports the Radiology Department by greeting patients, collecting information, and scanning documents into medical records. They ensure exam orders are complete, charges are processed, and manage patient flow across five modalities. The coordinator interacts with hospitals, patients, and physician offices, assists with patient transportation, and maintains medical records.
What the Control Desk Coordinator | Radiology will do:
- Greet patients, confirm information, process paperwork, and prepare them for exams.
- Verify physician orders and clinical info, ensuring accuracy for exam scheduling.
- Digitize, print, and distribute reports, CDs, and images to relevant parties.
- Monitor patients in the department, addressing needs and responding to emergencies.
- Coordinate work assignments for Orderlies, manage patient flow, and transport as needed.
- Train new staff and maintain departmental organization.
- Perform clerical tasks, including scheduling, locating reports, ordering supplies, and coordinating emergent procedures.
- Verify requisitions for coders and resolve discrepancies by contacting physician offices.
What the Control Desk Coordinator | Radiology will need:
- High School graduate or equivalent.
- Certification or re-certification in Cardio Pulmonary Resuscitation (CPR) within three months of hire.
- One year of clerical and patient work related experience or vast knowledge of hospital setting.
- Preferred: Previous experience with managing an office setting or care of patients.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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