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Emergency Dispatcher 7-E8 - Intelligence Operations / Negaunee Regional Communication Center

State of Michigan

Negaunee, MIFull-time$22.54–29.31/hrPosted 4mo agoStill listed 2 days ago

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At a glance

Compensation
$22.54–29.31/hr
Location
Negaunee, MI
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

CPR CertificationBasic First Aid

Job overview

State of Michigan is hiring an Emergency Dispatcher 7-E8 - Intelligence Operations / Negaunee Regional Communication Center. The Emergency Dispatcher supports law enforcement by interpreting complex computer printouts, coordinating emergency personnel and equipment, and conducting preliminary investigations. The role requires a bias‑free approach, knowledge of interrogation techniques, CPR and basic first aid, and the ability to operate communication and computerized equipment in a high‑stress environment.

Key focus areas include Interpret complex computer printouts, Coordinate deployment of emergency personnel and equipment, and Conduct preliminary investigations.

Successful candidates bring CPR Certification, Basic First Aid, and High School Diploma. Important skills include Interrogation Techniques, Bias Free Manner, Computer Skills, Dispatching Related Skills, Emergency Dispatch Center Operations, and MPSCS 800 MHz System. Preferred (not required): Communication Equipment Operation, Computerized Equipment Operation, Communicating Effectively With External Agencies, and Public Safety Operations.

Skills & qualifications

RequiredNice to have

Skills

Interrogation TechniquesBias Free MannerComputer SkillsDispatching Related SkillsEmergency Dispatch Center OperationsCommunication Equipment OperationComputerized Equipment OperationMPSCS 800 MHz SystemCommunicating Effectively With Law Enforcement PersonnelCommunicating Effectively With External AgenciesPublic Safety OperationsEmergency Service OperationsWriting Ability

Qualifications

CPR CertificationBasic First AidHigh School DiplomaPass Agency Administered ExaminationPass Pre-Employment ScreeningPass Criminal History Background CheckPass Fingerprint Check by Michigan State PoliceAttach ResumeAttach Cover Letter1 Year Emergency Dispatcher 7 ExperienceScoring on Pre-Employment Basic Aptitude Test

Full job description

ACTIVELY RECRUITING

The dispatcher is an essential and crucial part of the law enforcement team. Dispatchers act in partnership with police officers working the road and supply critical information and crucial services for their day to day operation. Preliminary investigations, interpretations of complex computer printouts, coordinating the deployment of emergency personnel and equipment during any crisis situation and routine assignments. A working knowledge of interrogation techniques, CPR and Basic First Aid is required for this position. This position will perform functions in a bias free manner.

POSITION DESCRIPTION

The Michigan State Police is committed to fostering a diverse, inclusive workplace that accepts, respects, and values the unique contributions of everyone. We are actively looking for individuals who share our commitment to equity and inclusion, and who reflect the communities we serve. Our members are expected to perform their tasks and duties in a bias-free manner, ensuring all persons are treated with dignity, fairness, and respect. Join us as we help build a Michigan where everyone feels safe and secure.

The Michigan State Police (MSP) is a full-service policing agency with statewide jurisdiction, providing over 60 different services either directly to Michigan residents or in support of other law enforcement agencies. The MSP personnel most visible to the public are the uniform troopers whose primary responsibilities include traffic enforcement, crime prevention and investigation, and community engagement and service.

Education Educational level typically acquired through completion of high school.

Experience Emergency Dispatcher 7 No specific type or amount of experience is required.

Emergency Dispatcher E8 One year of experience equivalent to an Emergency Dispatcher 7.

Special Requirements Licenses, and Certifications Positions at the Department of State Police may be required to possess CPR certification.

Candidates for positions at the Department of State Police are required to pass the agency administered examination that tests the applicants’ computer and other dispatching-related skills. Positions at the Department of State Police may be required to possess CPR certification.

Candidates without documented previous emergency dispatch experience applying for positions at the Department of State Police are required to pass the agency-administered examination that tests the applicants' computer and other dispatching-related skills. This position requires passing a pre-employment screening, including passing a criminal history background check and a fingerprint check by the Michigan State Police.

IMPORTANT : You must attach a resume and cover letter to the attachment section within your application.

Please note: Applicants will be screened out for failure to attach the required resume and cover letter to their application.

Applicants will be selected for interviews based on the following screening criteria:

  • Scoring on pre-employment basic aptitude test (if required)
  • Demonstrated knowledge of Emergency Dispatch Center operations
  • Demonstrated knowledge of communication and computerized equipment required to operate an emergency communications system, including the MPSCS 800 MHz system
  • Experience in communicating effectively with law enforcement personnel and external agencies
  • Experience in public safety and emergency service operations
  • Writing ability as demonstrated through resume and accompanying documentation
  • Education and training relevant to the position View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/E/EmergencyDispatcher.pdf

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