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Veterinary Receptionist

My Pet's Vet Group

Buford, GAJob$13–16/hrPosted 2w agoVerified open 1w ago
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At a glance

Compensation
$13–16/hr
Location
Buford, GA
Work Authorization
Not specified

Job overview

My Pet's Vet Group is hiring a Veterinary Receptionist. My Pet's Vet seeks a Customer Service Representative for its Buford, Georgia animal hospital, emphasizing a happy work culture, flexible schedules, ongoing education, and rewarding staff through bonuses while delivering top care for pets and pride for employees.

Key focus areas include Greet clients, Answer phones, and Differentiate between routine and emergency cases.

Important skills include Customer Service, Empathy, Time Management, Multiple-Line Telephone Systems, Customer Communication, and Interpersonal Communication.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceEmpathyTime ManagementMultiple-Line Telephone SystemsCustomer CommunicationInterpersonal CommunicationEmpathy Toward ClientsAnimal CompassionSelf-Directed Task CompletionCommitment to Client Service

Qualifications

Previous Experience in Veterinary Industry

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

We Would Love for You to Join the My Pet’s Vet Family!  My Pet's Vet is looking for a Customer Service Representative with growth opportunities at our Buford, Georgia Animal Hospital. At My Pet’s Vet, our main goal is to create a happy and positive work culture. We achieve this by creating flexible work schedules, establishing good workflow and labor appropriation within the hospital, acknowledging achievements using frequent pay evaluations, assisting with continuing education, and rewarding all staff members through bonus programs. Most of all we want to provide the best care possible to our patients, in turn, giving you a sense of pride in your work. Join us in upholding and preserving our company’s motto “Healthy Pets and Happy Parents!” Apply today! Pay Rate - $13-$16 Based on Experience. Responsibilities and Duties Your basic duties as a CSR at My Pet’s Vet are as follows

  • Greeting Clients

  • Answering Phones

  • Differentiating Between Routine and Emergency Cases

  • Scheduling Vet Appointments

  • Admitting and Checking Out Patients

  • Processing Payments

  • Communicating Information Between the Clients and Our Staff Qualifications and Skills

  • Previous experience in the veterinary industry required.

  • Excellent customer communication skills.

  • Motivated and passionate about helping animals is a must

  • Experience using multiple-line telephone systems.

  • Ability to complete assigned tasks in the time allotted without direct supervision

  • Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.

  • Excellent interpersonal communication skills.

  • A commitment to outstanding client service. Company Benefits and Perks

  • Flexible Schedule

  • Free Wellness Plans for Personal Pets

  • Employee Training Programs with Completion Bonus

  • Profit Sharing Bonus

  • Paid Time Off

  • 401(k) Plan with Matching Contributions

  • Health, Dental, and Vision Plans

  • Short- and Long-Term Disability Plans

  • Life, Accident, and Critical Illness Plans

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