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Office Service Associate (Floater)

The Millennium Group

New York, NYFull-time$18–20/hrPosted 3mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$18–20/hr
Location
New York, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Millennium Group is hiring an Office Service Associate (Floater). The Millennium Group seeks a highly motivated Office Service Associate to provide customer service, reception coverage, mailroom functions, and general office support across New York metropolitan locations, acting as a flexible backup for staff while maintaining records and equipment and handling confidential material.

Key focus areas include Provide customer service and reception coverage, Assist in all mailroom functions including sorting and distributing mail, and Support various office services such as copy requests and work tickets.

Successful candidates bring High School Diploma Or GED Equivalent, Ability To Lift Up To 50 Lbs, and 1-2 Years Mail Room Experience. Important skills include Customer Service, Reception Coverage, Mailroom Functions, Office Support Services, Records And Files Maintenance, and Postal Regulations Knowledge.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceReception CoverageMailroom FunctionsOffice Support ServicesRecords and Files MaintenancePostal Regulations KnowledgeComputer BasicsProblem ResolutionEquipment MaintenanceSetting PrioritiesAdaptabilityLeadership QualitiesMS-OfficeMicrosoft WordExcelOutlookPower PointHandling Confidential MaterialHandling Highly Sensitive MaterialReceptionMailroom OperationsMS Office WordMS Office ExcelMS Office OutlookMS Office PowerPointSet Priorities

Qualifications

High School Diploma or GED Equivalent1-2 Years Mail Room Experience or FedEx/UPS ExperienceAbility to Lift Up to 50 LbsAbility to Travel to Assigned Work Locations

Full job description

New York, NY, USA | Hourly | 18.00-20.00 per hour DOE | Full Time

| yes

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

  • Customer Service & Reception: Ensure the customer service area is always staffed and functional. Provide reception coverage and handle client interactions

  • Mailroom & Office Support: Assist in all mailroom functions, including sorting, distributing, and handling mail.

  • Support various office services like copy requests and work tickets during coverage or lunch breaks.

  • Backup for staff: Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage.

  • Maintains records and files

  • Must have good working knowledge of postal regulations

  • Must have good working knowledge of computer basics

  • Perform work in a backup capacity to all staff functions

  • Provide problem resolution

  • May deal with difficult or irate customer periodically

  • Ensures equipment is in good working order, equipment maintenance

  • Interfaces with the client contact when required

  • Keeps manager informed of operational efficiencies and potential problems

  • May be required to work overtime periodically

  • Able to set priorities

  • Must be flexible to adapt to changes

  • Must demonstrate leadership qualities

  • Cover locations in the New York Metropolitan and/or Tri-State Areas

  • Ability to travel to and provide support to all assigned work locations

Special Skills/Requirements

  • High School diploma or GED equivalent required.

  • Ability to lift up to 50 lbs.

  • 1 to 2 year experience in a mail room or experience at FedEx and/or UPS.

  • Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.

  • Ability to appropriately handle confidential and highly sensitive material.

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