Patient Service Specialist- FLOAT/SPLIT

Select Medical

O'Fallon, MOFull-time$19/hrSeen 2mo agoSeen in employer's feed 6 days ago

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At a glance

Compensation

$19/hr

Location

O'Fallon, MO

Schedule

Full-time

Work Authorization

Not specified

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Job overview

Select Medical is hiring a Patient Service Specialist- FLOAT/SPLIT. The Patient Service Specialist works at the outpatient physical therapy center in O'Fallon South, MO, providing front‑desk support, managing patient intake, appointments, insurance tasks, and ensuring a positive experience for every patient throughout their visit.

Key focus areas include Greet and register patients while providing visit expectations and next‑appointment information, Schedule patient appointments in person and via phone, and Communicate regularly with insurance, translation companies, operational leaders, and business development teams.

Important skills include Patient Greeting, Patient Registration, Appointment Scheduling, Insurance Communication, Co-Pay Collection, and Payer Approvals Management.

Skills & qualifications

RequiredNice to have

Skills

Patient GreetingPatient RegistrationAppointment SchedulingInsurance CommunicationCo-Pay CollectionPayer Approvals ManagementInsurance Authorization

Qualifications

High School Diploma or GED1 Year Front Desk ExperienceHealthcare Experience

Benefits

Paid Time Off

Medical Insurance

Vision Insurance

Dental Insurance

Full job description

Overview

Position: Patient Service Specialist- FLOAT/SPLIT

Location: O'Fallon South, MO

Type of Employment: Full-time

Schedule:

Monday, Tuesday, Thursday, and Friday- FLOATING

Wednesday- O’Fallon South 10 hours.

Will be required to float into St. Louis City, St. Louis County, Jefferson County, Warren County, and St. Charles County. Illinois counties include Monroe, Madison, and St. Clair County.

Compensation: $19/hour- Increases based on experience.

When patients enter our outpatient physical therapy center , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong : Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum: