
Shift Supervisor
Tallulah, LAFull-timePosted 2mo agoStill listed 1 day ago
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At a glance
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Job overview
Carlisle (Wendy's franchisee) is hiring a Shift Supervisor. The Shift Supervisor oversees operational activities during non‑service hours at a Wendy's restaurant in Tallulah, LA, providing work direction, monitoring product quality, labor usage, and safety, while assisting management with training, cash control, and performance issues.
Key focus areas include Supervise open and close activities during non‑service hours, Provide work direction to crew members, and Address performance problems and refer to unit manager.
Important skills include Supervision, Work Direction, Performance Management, Customer Service Attitude, Product Quality Monitoring, and Store Cleaning Procedures.
Skills & qualifications
Skills
Qualifications
Full job description
Tallulah, LA
Statement of Purpose:
STATEMENT OF PURPOSE:
Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during service hours. The position may supervise operational activities during non-peak service hours for limited times of manager absence such as during bank runs, emergencies, etc. The nature of supervision is “work direction.”
ACCOUNTABILITIES:
Supervision
- Supervises open and close activities during non-service hours.
- Provides "work direction" to crew members.
- Addresses performance problems of crew members that require immediate attention; refers problem to the unit manager for progressive discipline if appropriate.
Q.S.C. Standards
- Monitors product quality and takes corrective action where necessary.
- Follows store cleaning plan.
- Monitors positional and service line organization.
- Monitors service times and determines efficiency.
- Exhibits positive customer service attitude at all times.
Controls
- Follows flowcharts, prep projections and "build-to" charts.
- Monitors labor usage against sales readings and recommends corrective action to General Manager where necessary.
- Follows store plans as set by the unit manager.
- Controls food cost by minimizing waste.
Training and Performance Management
- Assists in training and cross-training of positional skills, as directed by the unit manager.
Policies and Procedures
- Follows all procedures in the Operational Procedures Manual.
- Ensures time card accuracy and wage/hour compliance during non-service shift for which he/she is responsible.
- Adheres to cash control and banking policies, knows register procedures.
- Maintains safe working conditions by following all safety and security policies and procedures; notifies unit manager of any accident or injury.
- Ensures dress policy is followed at all times.
- Follows all maintenance procedures and Preventative Maintenance Schedule duties.
Employee Relations
- Uses consistent and appropriate practices in carrying out supervision and "work direction" accountabilities.
- Alters the unit manager to any performance and/or discipline problems, providing sufficient information for the unit manager to take corrective action as required.
EMPLOYMENT STANDARDS:
Knowledge
- Thorough knowledge of Wendy's Operational Procedures and Standards.
Education
- High School graduate or equivalent educational certificate.
Experience
- At least 1 year of experience in the restaurant industry.
Age Requirement
- Must be at least 18 years of age.
How this job compares
Set against the 726 open Shift Supervisor jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This postingNot listed
- US median$69–86K/yr64 salary ranges
- US median$19–22/hr342 hourly ranges
- Openings
- Olive Jobs lists 15 open Shift Supervisor jobs in Louisiana and 726 across the US. None of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Starbucks205 open
- Carrols Corporation121 open
- Carlisle (Wendy's franchisee) (this employer)110 open
- Experience
- This posting asks for at least 1 year of experience; Shift Supervisor postings that state a minimum ask for 1 year at the median (256 postings).
- Education
- This posting asks for a high school diploma; 238 of the 726 open Shift Supervisor jobs (33%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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