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Supervisor - EVS Housekeeping - Casino & FOH/BOH

Bally's Corporation

Milan, ILFull-time$19/hrPosted 4mo agoStill listed 5 days ago

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At a glance

Compensation
$19/hr
Location
Milan, IL
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Bally's Corporation is hiring a Supervisor - EVS Housekeeping - Casino & FOH/BOH. The Supervisor leads EVS Housekeeping operations at Bally’s Casino, promoting a customer‑centric culture, ensuring clean and safe public areas, managing inventory, and driving guest satisfaction while overseeing team development and operational improvements.

Key focus areas include Enthusiastically promote Bally’s customer‑centric culture and build long‑lasting guest relations, Assist with developing, implementing, and enforcing policies and procedures per regulatory and safety standards, and Select, train, and develop team members through education, coaching, and corrective action.

Preferred (not required): Promote Customer-Centric Culture, Building Guest Relations, Developing Policies And Procedures, and Implementing Policies And Procedures.

Skills & qualifications

RequiredNice to have

Skills

Promote Customer-Centric CultureBuilding Guest RelationsDeveloping Policies and ProceduresImplementing Policies and ProceduresEnforcing Policies and ProceduresSelecting Team MembersTraining Team MembersDeveloping Team MembersCoachingCorrective ActionMonitoring Labor ResourcesMaintaining Clean EnvironmentMaintaining Safe EnvironmentMaking Suggestions for ImprovementsConducting InspectionsDocumenting InspectionsMaintaining Inventory

Full job description

Responsibilities: 

  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations

  • Assist with developing, implementing, and enforcing, policies and procedures in accordance with regulatory requirements, safety protocols, internal controls, Company policies and procedures, and organizational goals

  • Select, train, and develop team members through education, training, coaching, and corrective action

  • Monitor labor resources to ensure maximum effectiveness in guest services

  • Produce and maintain a clean and safe environment

  • Make suggestions for improvements in operations with emphasis on increasing guest satisfaction, generating revenue, and minimizing costs

  • Conduct and document inspections of public areas of the property to ensure all is cleaned and well maintained

  • Ensure storage closets are properly stocked with supplies and all equipment is properly maintained

  • Maintains inventory of department keys

  • All other duties as assigned

Environmental Working Conditions:

The work environment contains bright lights, loud noise, and stressful situations.  

Target Salary:

  • Target Salary Range $19.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

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