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Recreation Aid

Commander, Navy Installations Command

Pensacola, FLJob$15–16/hrPosted 1 day ago

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At a glance

Compensation
$15–16/hr
Location
Pensacola, FL
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Recreation Aid supports the Liberty Program within the Community Recreation Department by providing information and services to authorized patrons. Duties may include assisting with events, trips, tours, rentals, resale tickets, recreation activities, and program registration. The role also involves customer service, transactions, routine reports, custodial or maintenance tasks, and event setup and breakdown.

Skills & qualifications

RequiredNice to have

Skills

Oral CommunicationWritten CommunicationReading ComprehensionCustodial TasksComputer OperationsKeyboardingPoint-of-Sale SystemsBasic ArithmeticCustomer ServiceMWR Program Knowledge

Qualifications

Favorable Background CheckNational Agency CheckSelective Service Registration or ExemptionREAL ID or Passport

Benefits

Medical Insurance
Dental Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Summary

Incumbent is involved with a variety of duties in support of the Liberty Program within the Community Recreation Dept. that may include (MWR) Special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, library, liberty, leisure skill classes and outdoor recreation or other similar MWR recreational services including grab-n-go, bowling and movies.

Duties

In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience. MAJOR DUTIES AND RESPONSIBLITIES: Performs assigned duties and provides necessary services to authorized patrons, including general information and support of Community Recreation programs. Provides information concerning facilities and operation. Ensures adherence to regulations, and safety and security procedures. May assist in maintaining routine reports and/ or performs clerical, custodial and/or general maintenance duties as needed. May operate a cash register, point of sale (POS) system, processes products or service transactions including equipment loan, rentals, resales, and program registration; receive payments and make change. Provides customer service by greeting patrons in person and by answering the telephone;' takes messages and handles customer request or referrals to the appropriate staff member. All of the abovementioned tasks relate to community recreation program delivery, e.g. inventory control, equipment inspection, restocking, point of sale system operation, and cash handling. Adheres to NAVMED P-5010 sanitation requirements. Provides support for Community Recreation event set up and break down. Performs other duties as required. Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. A qualified candidate must possess the following: Must be able to learn MWR polices and rules and regulations, involving the community recreation program. Must have ability to communicate orally and in writing. Successful completion of national agency check is required upon employment. Basic reading comprehension in order to adhere to published rules, regulations, standard operating procedures, checklist, and other guides. Basic custodial tasks, e.g. sweeping, mopping, vacuuming, wiping, dusting, etc. Basic computer operations and keyboarding skills to include operation of point-of-sale systems as well as desktop computers. Basic arithmetic calculations, i.e. addition, subtraction, multiplication, and division. Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues Basic understanding of elements of Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION: NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

This position does not have a positive education requirement. How You Will Be Evaluated

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible. All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews. Other Information

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to: Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.). Stability of Federal Civilian Service People with passion for doing work that matters Quality of Work Life Balance Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. This announcement may be used to fill additional vacancies within 90 days of closing date. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to [email protected] to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis. This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

How this job compares

Set against the 77,656 open Customer Service jobs on Olive Jobs, counted November 3, 2026.

Pay
  • This posting$15–16/hr
  • Florida median$16–19/hr1,400 hourly ranges
  • US median$17–19/hr34,315 hourly ranges

This range's midpoint, $15.50/hr, is 13% below the Florida median midpoint ($18/hr) — in the lowest quarter of Customer Service hourly ranges in Florida.

Openings
Olive Jobs lists 3,864 open Customer Service jobs in Florida and 77,656 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Florida
Experience
Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,838 postings).
Education
1,390 of the 77,656 open Customer Service jobs (2%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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