EMERGENCY RESPONSE DISPATCHER

Commander, Navy Installations Command

Joint Base Pearl Harbor-Hickam, HIFull-time$43–75K/yrPosted 2mo ago

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At a glance

Compensation
$43–75K/yr
Location
Joint Base Pearl Harbor-Hickam, HI
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Secret clearance

Job overview

Commander, Navy Installations Command is hiring an EMERGENCY RESPONSE DISPATCHER. The Emergency Response Dispatcher role for the Navy Installations Command in Pearl Harbor, Hawaii involves operating radio and computer‑based dispatch systems, receiving and processing emergency calls, maintaining logs and records, and coordinating with police, fire, and medical personnel while ensuring proper security clearance.

Key focus areas include Communicate via radio with responding personnel to pass pertinent information and request additional assets, Verify location and call‑back number for medical patients and determine severity using EMD checklists, and Utilize computer databases to access secure areas, recall logged events, and maintain alarm location diagrams.

Important skills include Operating Radio Communication Equipment, Receiving Incoming Telephone Or Alarm Systems Calls, Maintaining Logbooks/Records, Operating Electronic Computer-Based Systems For Emergency Dispatching Management, Working Multiple Equipment/Systems During Emergency Situations, and Computer Aided Dispatch (CAD) System.

Skills & qualifications

RequiredNice to have

Skills

Operating Radio Communication EquipmentReceiving Incoming Telephone or Alarm Systems CallsMaintaining Logbooks/RecordsOperating Electronic Computer-Based Systems for Emergency Dispatching ManagementWorking Multiple Equipment/Systems During Emergency SituationsComputer Aided Dispatch (CAD) SystemDispatch Recording DevicesMulti-Channel RadiosDisseminating Information From Incoming Callers During Emergency SituationsEffectively Carrying Out Several Tasks at the Same TimeOperating RadiosTelephonesTypingEfficiently Communicating With the Public, Police, Fire, and/or Medical PersonnelConducts Operational Checks of Communications and Telephone EquipmentVerify Location and Call Back Number for a Medical PatientDetermines Severity of Emergency Situation Using EMD ChecklistsUtilize Computer Database to Access and Secure Security AreasRecall Logged EventsTrack and Relay Information on Special OperationsMaintain Alarm Location DiagramsMaintain Logs, Forms and Status of Security and Fire Personnel

Qualifications

1 Year General Experience at GS-03 Grade Level or EquivalentSecret Security Clearance2 Years Education Above High School Level

Full job description

This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. GS-04 - Your resume must also demonstrate at least one year of general experience at or equivalent to the GS-03 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating radio communication equipment; 2) Receiving incoming telephone or alarm systems calls; and 3) Maintaining logbooks/records. NOTE: This information must be supported in your resume to be considered for the position. GS-05 - Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating electronic computer-based systems for emergency (Police, fire, and or EMS) dispatching management; 2) Working multiple equipment/systems (e.g., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; and 3) Disseminating information from incoming callers during emergency situations. NOTE: This information must be supported in your resume to be considered for the position. GS-06 - Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, dispatch recording devices, multi-channel radios) during emergency situations; and 3) Disseminating information from incoming callers during emergency situations. NOTE: This information must be supported in your resume to be considered for the position. GS-07 - Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; 3) Disseminating information from incoming callers during emergency situations; 4) Effectively carrying out several tasks at the same time such as operating radios, telephones, and typing while efficiently communicating with the public, police, fire, and/or medical personnel; and 5) Conducts operational checks of communications and telephone equipment, notes discrepancies in accordance with established procedures. NOTE: This information must be supported in your resume to be considered for the position. At the GS-05 and GS-04 grade level, you may also qualify based upon the education or the combination of education stated in the Education Section of this announcement. Additional qualification information can be found from the following Office of Personnel Management website:https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will communicate via radio with responding personnel to pass pertinent information regarding hazards that may be present at the emergency scene and obtain additional assets if requested by the Incident Commander. You will verify the location and call back number for a medical patient and determines the severity of the emergency situation using EMD checklists. You will utilize computer database to access and secure security areas, recall logged events, track and relay information on special operations, and maintain alarm location diagrams. You will maintain logs, forms and status of security and fire personnel on duty and available using the CAD system. Security clearance required: Secret

Education In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience: (Transcripts must be submitted with your application if qualifying using education) GS-04 Successfully completed two years of education above high school level. OR Have a combination of experience and education as described above that equates to one year of general experience. The percentage of the required education plus the percentage of the required experience equals one hundred percent of the qualifications requirement. GS-05 Successfully completed four years of education above high school level. OR Have a combination of experience and education as described above that equates to one year of experience. The percentage of the required education plus the percentage of the required experience equals one hundred percent of the qualifications requirement. Transcripts must be submitted with your application if qualifying using education.

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