Learning & Leadership Operations Lead

Learning & Leadership Operations Lead Location(s): Toledo, OH, US, 43659-0001 Function: Human Resources Audience: Experienced Professional Work Arrangement: On Site Requisition ID: 70342 The Learning & Leadership Operations Lead is the operational engine that makes Owens Corning's people leader strategy scalable. This role owns the platforms, deployment systems, vendor operations, and enablement rhythms that turn leadership development from individual programs into repeatable, level- and role-based experiences delivered consistently across the enterprise-accelerating leader readiness and time-to-proficiency. The role spans two connected mandates. First, it operationalizes the scaled leadership development portfolio-building the management systems, deployment infrastructure, and adoption rhythms that let the team deliver level- and role-based leadership experiences at scale. Second, it owns the broader learning experience for all employees, managing the LMS, Percipio, and the mentoring platform, along with the learning measurement that demonstrates utilization, adoption, and impact. It is a system-ownership and activation role: the connection point between strategy and execution that builds and runs the management systems, measurement, and adoption rhythms our modern development model depends on. The role enables our leadership development strategy leaders to focus on strategy, design, and delivery, and ensures our platform and program investments are deployed, adopted, measured, and continuously improved. Core Accountabilities This role is accountable for five areas that make the enterprise learning and scaled leadership development system run at scale: Accountability Scope Enterprise Learning Ecosystem & Platform Operations - Own LMS operations, including governance, system administration, learning inbox/ticket support, ongoing platform maintenance, and continuous improvement - Manage vendor relationships and platform optimization for the scaled learning platform (Percipio) and OC Mentoring platform - Deliver reporting, utilization insights, and platform optimization across the ecosystem - Partner with the HR Systems team to adopt, test, and deploy system enhancements and upgrades - Own, maintain, and update global Learning Administrator Training - Provide ad-hoc support to learning administrators Scaled Leadership Deployment Infrastructure - Build the operating system for level- and role-based leader development: audience assignment, scheduling, and facilitator coordination - Manage learning journey setup, follow-up, completion tracking, and measurement - Own the execution model with leadership development vendor(s), including assigning, deploying, and driving use of available resources within defined access windows OC Leadership Essentials Activation - Translate OC Leadership Essentials into repeatable leader enablement moments tied to the annual cycle-goal setting, mid-year, year-end, development planning, talent planning, and career conversations - Serve as the connection point between annual process communications and leadership development HR Enablement & Adoption Rhythm - Own the operating model, cross-COE collaboration, and session facilitation for HR COE / HR partner information sessions, and resource deployment - Manage Q&A capture, change support, and follow-up that help HR and leaders adopt and sustain the work Measurement & Continuous