Clinic Manager - Primary Care and Pediatrics Clinic, Long Beach

Description

As the Clinic Manager for the Long Beach Primary Care and Pediatrics, you will oversee administrative and clinical support functions. Responsibilities include, but are not limited to:

• overseeing patient experience, access, financial and budgetary oversight

• staff human resources oversight

• clinician on/off-boarding

• care coordination and communication

• space management

• supply-chain management

• environment of care

• clinical outcomes

• medication management

• quality and safety reporting

• revenue cycle management

• policy development and deployment

Responsibilities also include, following and adhering to personnel policy and procedure, recruiting qualified personnel, partnering with Lead physician, clinic leads/supervisors, Medical Director, and Director of Operations to assure an overall effective operation. Core Competencies for this role includes strategic and critical thinking, operational execution and problem-solving, strong interpersonal and communication skills, data-driven and ethical decision-making. commitment to CI-CARE vales and high emotional intelligence and team leadership.

Salary Range: $88,900 - $190,300

Qualifications

Required:

Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training

Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.

Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet

Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds

Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar

Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system

Skill in verbal communications to clearly convey complex problems and proposals in both formal and informal situations

Working knowledge of the Care Connect system

Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic

Skill in setting priorities which accurately reflect the relative importance of job responsibilities.

Accounting skills to plan, prepare and analyze revenue and expense budgets.

Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.