
Digital & IT Analyst
Woburn, MAJobSeen todaySeen in employer's feed today
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Job overview
Insight Global seeks a Senior Digital & IT Business Analyst / Project Manager to lead technology-driven transformation across manufacturing operations. The role connects business stakeholders, manufacturing teams, and IT to deliver digital, data, and enterprise technology solutions. The analyst manages projects from concept through implementation, supporting operational efficiency, data visibility, process standardization, and business performance.
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Job Description
We are seeking a Senior Digital & IT Business Analyst / Project Manager to lead technology-driven business transformation initiatives across our manufacturing operations. This individual will serve as the bridge between business stakeholders, manufacturing teams, and IT organizations, driving projects that improve operational efficiency, data visibility, process standardization, and overall business performance.
The ideal candidate combines business analysis, project management, and manufacturing systems expertise to successfully deliver digital, data, and enterprise technology solutions from concept through implementation.
Key Responsibilities Partner with manufacturing, operations, supply chain, engineering, and quality stakeholders to identify business challenges and improvement opportunities. Gather, document, and analyze business requirements and translate them into scalable technology solutions. Lead full project lifecycle activities including planning, requirements gathering, solution design, testing, deployment, training, and post-go-live support. Manage project scope, timelines, budgets, risks, resources, and stakeholder communications. Drive implementation of digital transformation, automation, reporting, data integration, and process improvement initiatives. Coordinate with enterprise IT teams, vendors, cybersecurity, infrastructure, and application teams to ensure successful solution delivery. Support ERP, manufacturing, quality, supply chain, and reporting systems across multiple sites. Analyze production issues, data quality concerns, and system performance challenges while leading root-cause analysis and corrective actions. Develop training materials, support documentation, and change management plans to ensure successful user adoption. Apply Lean, Kaizen, Six Sigma, and continuous improvement methodologies to optimize business processes and technology utilization. Provide regular project updates, status reporting, and executive communications to leadership and project sponsors.
Skills and Requirements
5+ years of experience in Business Analysis, IT Project Management, Manufacturing Systems, or Digital Transformation Experience supporting manufacturing, operations, supply chain, engineering, quality, or plant environments Strong requirements gathering, process mapping, and business process improvement experience Proven ability to lead cross-functional projects from requirements through implementation Experience working with ERP systems (SAP, JD Edwards, Oracle, or similar) Strong stakeholder management and communication skills, including executive-level interactions Experience translating business needs into technical requirements and solution designs Understanding of system integrations, data flows, and enterprise applications Bachelor's degree in Information Systems, Computer Science, Engineering, Business Technology, or related field Ability to travel to manufacturing sites as needed PMP, CBAP, Six Sigma, Lean, or related certifications Experience with SAP or JD Edwards Manufacturing Execution Systems (MES) experience Experience with Power BI, SQL, Databricks, Alteryx, SSIS, or reporting/analytics tools Knowledge of quality systems (QMS), LIMS, or CRM platforms Experience managing vendors and third-party technology partners Multi-site manufacturing environment experience Change management and user adoption experience Knowledge of enterprise architecture, cybersecurity, and IT infrastructure concepts Experience leading digital transformation initiatives
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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