Associate Product Manager

BJ's Club Support Center Marlborough, MA #5997

Full time

R259641

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.

• Daily Pay: Access your earned pay before payday, giving you more flexibility when you need it. (fee may apply.)

• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*

• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*

• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*

• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*

• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

This role, within the Digital Product Management team, supports the strategy, roadmap, and execution of BJ's digital shopping experience across a broad portfolio of product areas. This is a hands-on execution role that requires strong organizational skills, technical curiosity, and a reliable follow-through on detail-heavy cross-functional work. The right candidate is precise, proactive in closing open loops, and eager to develop their product instincts across AI-assisted experiences, search, and data-driven decision-making. This role partners closely with a senior PM and cross-functional delivery teams.

Responsibilities Include

• Support delivery execution across AI-assisted member experiences, onsite search, browse, product relevancy, PDP enhancements, enhanced content, SEO, member reviews, and club locator

• Own backlog management responsibilities for assigned areas, including user story creation, acceptance criteria development, sprint prioritization support, and release readiness tracking

• Support external platform and technology partner coordination — tracking deliverables, flagging risks, supporting integration testing, and maintaining clear documentation of platform capabilities and gaps

• Partner with engineering, UX, QA, and analytics teams to facilitate requirements, track sprint progress, and ensure clear cross-functional communication of scope and expectations

• Support stakeholder communication by maintaining accurate tracking boards, providing timely status updates, and escalating blockers proactively

• Coordinate with analytics, data engineering, and platform teams to support reporting needs, tagging requirements, and product intelligence initiatives

• Assist in quarterly roadmap planning, documentation, and stakeholder communication preparation

Requirements

• 3-5 years of product management experience in a digital, eCommerce, or technology environment

• Demonstrated experience with Agile methodologies, including backlog management, sprint planning, user story writing, and release coordination

• Strong organizational skills and attention to detail — ability to manage multiple workstreams, maintain accurate documentation, and keep stakeholders informed without being prompted

• Experience with or strong interest in user-facing AI products, conversational experiences, or AI-assisted digital features in a retail or consumer context

• Ability to communicate clearly with engineering, UX, analytics, and business teams, and to represent product requirements accurately in cross-functional settings

• Comfort with analytics tools and a data-informed approach to product decisions; ability to pull and interpret data independently

Preferred Qualifications:

• Familiarity with APIs, data integration concepts, or backend system dependencies as they relate to product requirements and feature scoping

• Experience with SEO fundamentals and interest in AEO (Answer Engine Optimization) as it applies to AI-assisted retail discovery

• Familiarity with web accessibility standards (WCAG) and inclusive digital product delivery

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $100,000.00 - $131,500.00

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.

Who We Are

BJ’s Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ’s is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations and eight distribution centers across 21 states – and growing.

BJ’s offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more – all at unbeatable value. Our members shop how and when they want, whether it’s in our clubs, online or with curbside pickup.