
Remote Client Service Agent (Monthly Bonus Potential)
Des Moines, IA · HybridContract / Temporary$21.47/hrSeen 2 days agoSeen in employer's feed 2 days ago
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At a glance
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Requirements
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Job overview
The Client Service Specialist supports existing small-business insurance customers through inbound calls and online application follow-up. The role handles policy questions about coverage and billing, documents interactions, and enters leads while navigating multiple systems. It is a contract-to-hire position based in Des Moines, with a hybrid workplace designation and pay of $21.47 per hour plus potential monthly bonuses.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Client Service Specialist (ContracttoHire)
Remote Locations:
Las Vegas, NV (Work-From-Home - Equipment Provided)
Des Moines, IA (Work-From-Home - Equipment Provided)
Pay: $21.47/HR + Monthly Bonus Potential
Duration: 4month contracttohire
About the Role
Join a fastgrowing, techfirst business insurance provider thats redefining how small businesses get coverage.
This is a true inbound customer service role. Youll support existing customers and respond to inbound inquiries from small business owners who have applied online or are calling for assistance.
What Youll Do
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Provide prompt, professional support with a focus on onecall resolution
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Handle inbound calls and follow up on online applications
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Assist customers with policy questions related to coverage, billing, and general clarification
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Accurately document interactions and enter inbound leads in a timely manner
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Navigate multiple systems while multitasking between calls, documentation, and followups
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Contribute to a teamfocused culture centered on customer satisfaction, retention, and growth
What Were Looking For
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Customer service or call center experience (property & casualty experience preferred)
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Active Property & Casualty license required (must be general or commercial lines - CANNOT be personal lines)
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Comfort handling inbound calls and working across multiple systems
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Strong communication, problemsolving, and organizational skills
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Dependability and a teamfirst mindset
If you enjoy helping customers, solving problems, and working in a collaborative, growthoriented environment, this role is for you.
Job Type & Location
This is a Contract to Hire position based out of Des Moines, IA.
Pay and Benefits
The pay range for this position is $21.47 - $21.47/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Des Moines,IA.
Application Deadline
This position is anticipated to close on Oct 23, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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