Automotive Service Consultant
SUSSEX, NJJobSeen 2w agoSeen in employer's feed 6 days ago
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At a glance
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Job overview
The service consultant initiates automotive services and repairs by identifying vehicle performance problems and service requests, verifies warranty and service contract coverage, develops estimates, writes repair orders, maintains customer records, and acts as the communicator and liaison between customers and technicians to ensure mutual understanding of needed and recommended services.
Skills & qualifications
Skills
Full job description
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
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