Case Management Aide - Bilingual Required

JOB TITLE: Bilingual Case Management Aide JOB TYPE: Full-time DEPARTMENT/PROGRAM: Employment Services EXEMPTION: No-Exempt REPORTS TO: Program Director SUPERVISORY ROLE: No HOURLY RATE: $24.73 to $25.82 WEEKLY HOURS: 35 POSITION SUMMARY/PURPOSE OF THE POSITION The Bilingual Case Management Aide will offer support to case managers and employment counselors with intake, paperwork, data entry, coordination of services and direct client interactions, ensuring that the case management processes are efficient and effective. I. KEY RESPONSIBILITIES INCLUDE, but are not limited to: Conduct preliminary client assessments and interviews Assist clients with completing necessary forms and documentation Provide clients with information about available services and resources Schedule and coordinate client appointments Follow up with clients to ensure they are receiving the services they need Assist in the planning and execution of community outreach programs Collaborate with other team members to ensure comprehensive client support Accompany clients to appointments or service providers if necessary Maintain accurate digital and physical case files, write case notes, and organize data in agency databases Screening participants for public benefits and assisting with benefit applications Assist with job readiness activities, such as resume writing and job interview preparation and job search Assist with front desk coverage as needed Perform other duties as assigned II. QUALIFICATIONS AA degree in psychology, Sociology or a related field preferred; Bachelors degree highly preferred Bilingual or multilingual capabilities required -preferred languages English/French/ Creole/Spanish with excellent written and verbal communication abilities Sensitivity and understanding when dealing with diverse populations Ability to maintain confidentiality and work with sensitive information Experience with community outreach and engagement Strong interpersonal skills and the ability to build rapport with clients Basic computer skills, including proficiency in Microsoft Office Suite Ability to work independently as well as part of a team Strong attention to detail and ability to manage time effectively High organizational aptitude and Commitment to providing high-quality client service III. RELATIONSHIP WITH OTHERS Build and maintain professional interactions with participants, co-workers, and supervisors Have a strong sensitivity to cultural differences present among staff and clients within our organization. Possess a strong belief in peoples ability to grow and change Forge a mutually respectful partnership with persons served and their families. IV. WORKING CONDITIONS Work primarily happens in the office with occasional outings to accompany clients to offsite meetings and for outreach events Fast-paced, high-energy, and highly collaborative environment supporting multiple projects within CFLs Adult Employment Program V. BENEFITS Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life insurance, disability insurance, and a flexible spending account. 403(b) retirement plan, including employer match and employer non-elective contribution at the employers discretion. 12 holidays, 2 floating holidays, and up to 20 paid vacation days per year. One sick day per month. WORK SCHEDULE This is a full-time position at 35 hours per week. To apply: https://recruiting.paylocity.com/recruiting/jobs/Details/4475290/Center-For-Family-Life-in-Sunset-Park-Inc/Case-Management-Aide---Bilingual-Required