Retail Technology Specialist

Job Description

Insight Global is seeking a Technology Sales & Support Consultant to manage and support technology solutions for independent grocery retailers throughout Central and Northern California. This is a unique hybrid role combining technical support, technology implementation, account management, and consultative sales. The ideal candidate will have experience working with point-of-sale (POS) systems, retail technology, networking, or electronic payment solutions, along with strong customer relationship management skills. This individual will serve as a trusted technology advisor to grocery retailers, helping them implement, maintain, and optimize technology solutions while identifying opportunities to introduce additional products and services. The position is home-based but requires frequent travel to customer locations throughout the assigned territory.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

Skills and Requirements

Experience in technical sales, field service, technology implementation, account management, or a related customer-facing role. Familiarity with point-of-sale (POS) systems, retail technology, electronic payments, or networking. Strong technical aptitude with the ability to learn, troubleshoot, and explain technology solutions. Demonstrated ability to build and maintain customer relationships. Consultative sales mindset with the ability to identify business needs and recommend solutions. Ability to work independently and manage a large geographic territory. Strong organizational, communication, and problem-solving skills. Willingness to travel frequently and occasionally work evenings, overnight shifts, or weekends for installations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].