Training Administrative Coordinator

If your goal is to build a career that makes a difference and you have a passion for making a difference in the lives of South Carolina's youth, consider joining the dedicated people of the South Carolina Department of Juvenile Justice (DJJ).

MISSION: It is the mission of the South Carolina Department of Juvenile Justice (DJJ) to impact and transform young lives, strengthen families, and support safer communities through targeted prevention and rehabilitation. JOB PURPOSE: Under general supervision, performs programmatic functions to include complex administrative duties that supports the Training and Certification team along with other areas of the agency. JOB RESPONSIBILITIES: Serves as the Administrative Coordinator for the Training and Certification Division, coordinating administrative operations across Security and Operations, Community Services, Clinical Services, New Employee Orientation (NEO), In-Service, and Allied Contract Staff training programs.

Serves as a central point of contact for staff, learners, instructors, and stakeholders; coordinates communication and training documentation; provides customer support; and maintains knowledge of training schedules, activities, and logistics to support daily operations and training delivery.

Provides administrative coordination and operational support for the Division by managing training records, data entry, reporting, and documentation processes.

Maintains confidential and sensitive records; develops, distributes, and maintains training materials and related documentation; and coordinates correspondence while identifying issues and recommending process improvements to support efficient division operations.

Maintains training rosters and tracking systems.

Conducts routine fidelity and quality assurance reviews of training records, identifies discrepancies, and communicates corrective actions to ensure the accuracy and integrity of training data.

Coordinates administrative functions that support Training and Certification operations.

Serves as the division liaison for facility maintenance requests, monitors issue resolution, and coordinates follow-up activities to ensure timely completion.

Coordinates and documents agency fire inspections for the division and maintains records for required certifications and training completions.

Utilizes technology and tracking systems to support operational efficiency, records management, and reporting requirements while ensuring training resources and equipment are maintained and available to support program delivery.

Compiles, analyzes, and maintains training-related reports, statistics, and operational data to support decision-making, compliance, and program effectiveness.

Maintains records related to Training and Certification policies, procedures, and administrative processes.

Provides information regarding training programs, policies, and procedures to staff and stakeholders.

Conducts quality assurance and fidelity reviews of training documentation, records, and data systems to ensure accuracy, completeness, consistency, and timely processing in accordance with agency requirements.

Performs other related job duties as needed or required to support the division or the agency.STATE MINIMUM REQUIREMENTS: A high school diploma and relevant experience in business management, public administration, or administrative services. A bachelor’s degree may be substituted for the required work experience.

ADDITIONAL REQUIREMENTS:

Proficient in computer applications, to include Microsoft Word, Excel, PowerPoint.

Knowledge of laws, regulations and policies relevant to agency.

Knowledge and experience with training principles and techniques.

Ability to plan, organize and communicate effectively both verbally and in writing.

Ability to analyze data and present ideas effectively.

Knowledge and experience with modern office practices, procedures, and equipment.

Ability to coordinate diverse administrative functions.

Ability to exercise good judgment and discretion and establish and maintain effective working relationships.

This position performs job duties relating to the custody, control, transportation, or recapture of youth within the jurisdiction of the Department of Juvenile Justice, and the employee may have direct and indirect contact with youth within the jurisdiction of the Department of Juvenile Justice. Training applicable to these duties will be provided.PREFERRED AGENCY REQUIREMENTS:

A bachelor's degree and three (3) years of administrative experience to include data entry and database experience.The South Carolina Department of Juvenile Justice offers an exceptional benefits package for FTE positions that includes:

• Public Service Loan Forgiveness Program
• Employee Assistance Program (EAP)
• Health, dental, and life insurance
• 15 days annual (vacation) leave per year
• 15 days of sick leave per year
• 13 paid holidays
• State retirement plans and deferred compensation programs
• Discount Programs such as TicketatWork and WeSave

Applications are incomplete if you fail to answer all supplemental questions, education, and work history. Incomplete applications are not referred to hiring managers. Applications are accepted until 5:00 p.m. on the stated closing date.

You will be asked to provide a certified transcript if selected for a position requiring a degree. A background investigation will be conducted that may include but is not limited to, criminal records, driver's license, and child abuse registry prior to an offer of employment. Additionally, a medical examination and drug testing may be required. Please provide an explanation for any gaps in employment. A resume may be attached to your application but not substituted for completing the work history section of the application.