Konica Minolta Business Solutions USA, Inc. logo

Production Systems Professional

Konica Minolta Business Solutions USA, Inc.

Cleveland, OHJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Cleveland, OH
Work Authorization
Not specified

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Job overview

Konica Minolta is hiring a Production Systems Professional to maintain and repair its production equipment at customer sites. The role includes diagnosing technical issues, installing and removing hardware, troubleshooting connectivity, and supporting customer relationships. Training is provided, with exposure to IT networks and opportunities for career growth. The position requires 1–2 years of experience servicing or repairing office equipment or machinery; A+ or N+ certification and IT network exposure are preferred.

Skills & qualifications

RequiredNice to have

Skills

Equipment RepairTechnical DiagnosticsBreak/FixInstallationHardware RemovalConnectivity TroubleshootingProduction Machinery RepairTool and Gauge UseIT Networks

Qualifications

1+ Years Equipment Service ExperienceHigh School Diploma or Equivalent ExperienceA+ or N+ Certification

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
401(k) Match
Tuition Assistance

Full job description

Overview Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people? Join us at Konica Minolta as a We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities , improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. training is provided! Responsibilities What You'll Do: - Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity - Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery - Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling. - Develop professional customer relationships and maintain a high level of customer satisfaction - Demonstrate progress in technical abilities, troubleshooting techniques and productivity - Log service visits and document updates to for each account. - Collaborate with the Account Management team to help resolve customer issues. What We Offer: - Hands on and computer based training on current and upcoming technology products & services - Exposure to IT networks and services with career growth opportunities - Competitive car allowance program and paid mileage - Company provided laptop and phone - An inclusive and flexible workplace environment that highly values sharing of new perspectives. - Comprehensive benefits package includingpaidholidays, vacation,, medical/dental, 401k, employee assistance and tuition reimbursement programs. Qualifications Minimum: - 1-2 years experience of servicing/repairing office equipment or machinery - High School Diploma/GED or equivalent experience Preferred: - A+ or N+ Certification preferred and exposure to IT Networks a plus About Us This posting reflects an existing vacancy that we are actively recruiting for. Cette annonce correspond a un poste actuellement vacant pour lequel nous recrutons activement. About Konica Minolta Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20thanniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in

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