AVP, US Life Insurance Sales Desk

The AVP, Life Insurance National Sales Desk, plays a critical role in facilitating the growth and success of our life insurance sales team. They will be responsible for overseeing and enhancing the internal support services that empower our sales team to excel. Their strategic guidance, leadership, and expertise will contribute to the achievement of our sales targets and the satisfaction of our valued partners. They will play a key role in building, implementing, measuring, and optimizing a world-class support model to meet a multi-year growth strategy.

Key Responsibilities:

• Develop and implement strategic plans and deploy tactical day-to-day execution to enhance the effectiveness of the life Sales Support department.

• Recruiting, retaining, and developing top talent to support External Wholesalers, National Accounts, and B2B partnerships.

• Team Leadership of a team of Directors, Managers and sales support professionals, providing direction, training, and support to ensure the achievement of department and company goals.

• Sales and Internal Process Improvement to continuously assess and refine sales support processes to increase efficiency and provide a seamless experience for sales organization and external customers.

• Collaboration to foster effective cross-departmental strategic priorities with product, underwriting, marketing, analytics, and other relevant teams to ensure a cohesive approach to sales support and go-to-market strategies.

• Sales Training, curriculum development, and implementation of training programs for the sales support team to pass required license requirements through call scripting, development of soft selling skills, improving their product knowledge, and consistent message delivery which support current and new product lines.

• Performance analysis to monitor and analyze key performance metrics that identify areas for improvement and create actionable recommendations.

• Prepare and present regular reports to senior management on the sales support department's performance and key initiatives.

• Quality Assurance to ensure that all interactions with partners and internal teams meet the company standards for quality and compliance.

• Customer Engagement strategy to build and maintain strong relationships with key internal and external customers, addressing their concerns and providing high-quality sales value and support.

• Assist and provide observations about marketing materials, presentations, and demos, based on teams’ direct interaction with partners.

• Actively participate in the sales preparation processes and go-to-market strategies.

• Provide technical, regulatory consultative sales leadership.

• Partner with Sales and Account Management to provide direction and co-create key measures and achievements to build a cohesive initiative-taking sales support model that considers various internal roles, and external partners' growth strategies and is aligned to overall key strategic directives.

• Co-design customized support models for new markets and direct B2B relationships. Develop proper sales compensation plans to recognize individual contributions while maintaining a collaborative and balanced team of team model across selling units and roles.

• Deliver targeted growth strategies aligned to company directives and deliver sales plans.

Job Requirements:

• BS/BA Degree

• 5 + years of leadership experience in a sales organization

• 5+ years’ experience in inbound and outbound call operations and implementation of sales plans across varying groups and support models.

• Life Insurance Sales or Sales Support activities marked by strong business relationships, skilled leadership, and business results and be well-versed in leading multidisciplined and multiple teams.

• Strategic development of support models focusing both internally and externally, with strong operational leadership that delivers firsthand a deep understanding of the sales processes and what drives carrier selection in an intermediated distribution model.

• Agile and forward thinking to target continuous improvement opportunities and drive execution focused on enhancing and customizing our service delivery to boost the overall sales performance

• Superior communication, organizational, presentation, and negotiation skills

• Exceptional team selling sales skills and experience building scalable training curriculums that support talent mobilization.

• Ability to manage multiple projects with specific time deadlines

• Extensive product and industry knowledge

• Maintain relevant licensing - Life/Health, Series 6, Series 26

• Advanced analytical and critical thinking skills

• Ability to work cross-teams to solve sales problems, including Regional Wholesalers, National Accounts, Marketing, Operations, Implementation, Underwriting, and Analytics.

• Conversant with all current products and ancillary services

• Conversant with peer insurers' products and services, and ability to provide executive summaries to senior leaders on trends, client sentiment, and p perception.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-JH

The role being advertised is an existing vacancy.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [email protected] .

Ubicación principal

Boston, Massachusetts

Modalidades de Trabajo

Híbrido

Se prevé que el rango salarial esté entre

$120,000.00 USD - $208,000.00 USD

Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a [email protected] para conocer el rango salarial correspondiente a tu ubicación.

Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .

Conozca sus derechos (https://www.dol.gov/agencies/ofccp/posters)

Permiso Familiar y Médico

Ley de Protección del Empleado contra el Examen Poligráfico (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Derecho al Trabajo

Verificación Electrónica (E- Verify )

Transparencia Salarial (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Company: John Hancock Life Insurance Company (U.S.A.)