Abuse Hotline Counselor - Part-Time - Remote for residents of Greater Louisville

Part-time

Seven Counties

Louisville, KYPart-time$7.25/hrSeen 2w agoSeen in employer's feed 2 days ago

Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Watch jobs like this. New roles like this one near Louisville, KY, by email.

Don't just apply. Show up ready.

Olive works from this exact posting.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.
Tailor your résuméRewritten against this posting, every reworded bullet shown before and after.
Practice the interviewA voice mock interview built from this job description.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, every reworded bullet shown before and after.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation

$7.25/hr

Location

Louisville, KY

Schedule

Part-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

The Abuse Hotline Counselor provides telephone services to callers reporting alleged neglect, abuse, or exploitation of children and adults in Kentucky, conducts interviews, documents reports, screens for suicide or homicide risk, and connects callers to crisis counselors while maintaining confidentiality and professional demeanor.

Skills & qualifications

RequiredNice to have

Skills

Telephone InterviewingDocumentationSuicide Risk ScreeningConfidentialityProfessional DemeanorThird Shift AvailabilityWeekend Availability

Qualifications

Bachelor's DegreeSix Months Experience in Social ServicesSixty Hours Undergraduate Coursework in Relevant FieldMust Work Third Shift and/or Weekend and Holiday Hours

Full job description

Experience Required

None

Minimum Education Required

Bachelor's Degree

Compensation

$7.25 / hourly

Hours Per Week

Number Of Positions

Work Schedule and Shift Requirements

First (Day)

Job Description

Job Description:

Hours: Monday, Thursday, Friday, Saturday, Sunday - 4 am - 8 am

ESSENTIAL JOB FUNCTIONS

Provides services over the telephone to callers needing to file reports of alleged neglect, abuse and/or exploitation for c hildren and adults in the State of Kentucky. Completes and files reports via the State Web Portal and monitors status of callers' situations through case follow-up with State Child and Adult Protective Services workers.

Acquires the knowledge and skills needed to interview clients and gathers needed information to accept Abuse line Intake referrals.

Documents and maintains accurate, thorough records of all telephone interventions transacted during the work shift.

Screens for suicide/ homicide risk for callers and connect callers meeting criteria for crisis intervention services to Crisis Intervention Counselors.

Attends and participates in staff meetings, required CIC and SCS ongoing training events and completes all Abuse Line training required by the State Child and Adult Protective Services.

Provides educational information and resource referral to callers seeking assistance with issues pertaining to child and/or adult abuse issues.

Maintains confidentiality of all information contained in abuse line reports and adheres to all CIC and SCS ethical codes of conduct.

Presents a professional demeanor in all interactions with internal and external customers.

Ability and willingness to work third shift and/or weekend and holiday hours as a requirement of all positions.

EDUCATION

Sixty hours completed undergraduate course work (or current undergraduate student status) in Sociology, Social Work, Psychology, Education, Human Services, Business, or a related field of study.

EXPERIENCE

Minimum of six months experience in social services/ mental health services preferred. An equivalent combination of education and experience may be considered in lieu of the 60 hours undergraduate course work.

PHYSICAL DEMANDS

Position has no unusual physical demands.

May involve modestly unpleasant situations such as offensive language from callers.

Time Type:

Part time

Seven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to r ace, color, national origin, gender, disability, s exual orientation, marital status, or protected veteran status.