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Loaner Coordinator - Valencia BMW

AutoNation

Valencia, CAFull-time$18.87–32.27/hrPosted 5 days agoStill listed 4 days ago

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At a glance

Compensation
$18.87–32.27/hr
Location
Valencia, CA
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

AutoNation seeks a Rental Car Associate to manage and coordinate loaner vehicle leasing, ensure proper paperwork, handle reservations, supervise fleet upkeep, and manage credit collection, contributing to exceptional customer service and supporting community initiatives. The role involves daily interaction with customers and collaboration across dealership departments.

Skills & qualifications

RequiredNice to have

Skills

Reading ComprehensionCommunicationCustomer Service

Qualifications

High School Diploma or EquivalentValid Driver's LicenseTwo Years Customer Service Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Parental Leave

Full job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

The Rental Car Associate is responsible for managing and coordinating the leasing of rental cars to customers. . What are the day-to-day responsibilities?

  • Ensure correct presentation of rental forms and finalization of bills
  • Make customer reservations
  • Supervise the maintenance, cleaning and gassing of the rental fleet, including shop rentals
  • Handle ESP, service rentals and body shop rentals
  • Be responsible for collecting credit extended to rental customers upon notification from accounts receivable
  • Inventory control of rental vehicles

What are the requirements for this job?

  • High school diploma or equivalent
  • Ability to read and comprehend instructions and information
  • Two years of customer service experience (preferred)
  • Must have a valid drivers license
  • Excellent communication skills

This positions pay rate is $20 + bonus

$18.87 - $32.27

Exciting Benefits and Perks Await You:

  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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