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Patient Services Representative - CCP Cranberry North

UPMC

Cranberry Township, PAFull-timeSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Cranberry Township, PA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

UPMC Children’s Community Pediatrics is hiring a full-time Patient Services Representative to support its Cranberry office. The role involves assisting patients with check-in, scheduling, healthcare navigation, financial responsibilities, and administrative needs. Weekend availability is required. A high school diploma or equivalent is required; experience with office applications and equipment, medical terminology, and health records systems is preferred.

Skills & qualifications

RequiredNice to have

Skills

Patient Check-InAppointment SchedulingHealthcare NavigationBiometricsMyUPMC PortalFinancial AdvocacyInsurance VerificationHIPAA ComplianceMedical TerminologyMedipacEpicHealth Records SystemsComputer ApplicationsOffice EquipmentTyping

Qualifications

High School Diploma or EquivalentAct 31Act 33Act 34Act 73Two Years Medical, Billing, Fiscal, or Customer Service Experience

Full job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Cranberry.

Weekend availability required to support the hours of operation.

  • Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.

  • Scheduling: Arrange follow-up appointments and connect patients to services.

  • Support: Help patients navigate the healthcare system and provide clear instructions.

  • Technology: Register patients in Biometrics and promote MyUPMC portal.

  • Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.

  • Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.

  • Admin Tasks: Handle phone calls, scan records, and perform office duties.

  • Completion of high school or equivalent.

  • Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.

  • Two years of experience in a medical, billing, fiscal, or customer service role preferred.

  • Knowledge of medical terminology preferred.

  • Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

  • Act 31, Act 33, Act 34, Act 73.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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