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餐厅领班 Restaurant Captain

IHG

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At a glance

Compensation
No compensation found
Location
United States
Work Authorization
Not specified

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Job overview

The Restaurant Captain ensures hotel policies and brand standards are followed, trains and evaluates employees, and addresses service-standard gaps. The role supports dining-room operations by correcting table settings, maintaining a clean and orderly service station, communicating with the kitchen, and serving food and beverages. It also contributes ideas for menus and promotions and calls for comprehensive food and beverage knowledge and guest-relations skills.

Skills & qualifications

RequiredNice to have

Skills

Employee TrainingService StandardsTable SettingFood and Beverage ServiceFood and Beverage KnowledgeGuest Relations

Qualifications

2 Years Restaurant Experience

Full job description

1、确保执行酒店政策方针和公司的品牌标准。 2、对于认可的员工实施培训课程,进行全体员工的培训和评估他们的能力 3、提前意识到缺少服务标准的对客服务并及时制定发展计划,跟踪和执行改变 4、在用餐期间确保及时纠正错误的餐位。 5、保持操作台的干净和整齐。 6、和厨房保持有效的沟通。 7、为客人服务酒水和食品。 8、提出好的主意和建议在设计菜单和食品促销的时候。 9、全面的食品和酒水知识。 10、熟练运用客人维护技能。

有同岗位2年工作经验

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At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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