Client Services Team Lead

JOB REQUIREMENTS: Shift:Tuesday through Friday, 9:00 AM - 6:00 PM, Saturday 8:00 AM - 2:00 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. Client Services Team Lead Compensation: $20.00 per hour Shift: Tuesday through Friday, 9:00 AM - 6:00 PM, Saturday 8:00 AM - 2:00 PM SUMMARY: Responsible for shipping and receiving, processing and administration of samples, which involve knowledge of intermediate to complex lab and administration policies, programs, and practices while completing appropriate forms, documents, and databases. These roles can provide a variety of services in maintaining information, shipping, receiving, samples and materials, and related areas. ESSENTIAL FUNCTIONS: Influences all aspects of performance management including hiring, goal setting, development, evaluation, performance improvement, motivation, and recognition. May provide ongoing feedback for performance improvement. Builds an engaging team environment by training and coaching associates while holding them accountable to execute Standard Operating Procedures (SOPs) and recognizing outstanding team member contributions. Listens to team member feedback and resolves issues or conflicts. May lead regular team meetings and communicate essential information. Ensures individual work is being appropriately prioritized. Ensures timely client responses; re-routes or redeploys work where necessary. Provides a variety of services using warehouse and lab support knowledge covering multiple areas of sample administration, including receiving, scanning, storage, preparation, shipping, and disposal; samples involve more complex administration. Reviews, completes, and processes various standard types of logs, documents, databases, and related materials and information. Picks up, transports, and delivers samples, documents, materials, and other items as needed. Cleans, maintains, and stocks supplies, tools, paperwork, and related items; disposes of materials and samples using well-established guidelines and instructions. Determines short-hold and rush samples and prioritizes based on project requirements. Provides intermediate to complex support in the application of and assistance with sample, equipment, and shipping/receiving administration policies, programs, and practices. Provides support in researching issues and developing recommendations to resolve project and customer concerns. Assists in the review and implementation of sampling, equipment, and shipping/receiving administration policies, practices, and programs to meet organizational and operational needs. Assists with ensuring compliance with applicable laws, rules, and regulations; seeks guidance or escalates issues when... For full info follow application link. Pace Analytical is an equal opportunity employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/71F0E37FA24745C8