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Order Management Administrator

Safran Federal Systems

ROCHESTER, NYJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
ROCHESTER, NY
Work Authorization
Not specified

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Job overview

Safran Federal Systems is seeking an Order Management Administrator to support accurate order processing and delivery for mission-critical programs. The role collaborates with Sales, Operations, Engineering, and Product Management, and participates in continuous improvement. It offers exposure to regulated defense and aerospace standards and opportunities to develop expertise in ERP and CRM systems, planning, and supply chain coordination.

Skills & qualifications

RequiredNice to have

Skills

Organizational SkillsProblem-SolvingCritical ThinkingAttention to DetailPriority ManagementCommunicationCollaborationIndependent WorkMicrosoft OfficeERP SystemsCRM SystemsContinuous ImprovementProcess InnovationCustomer ServiceOperationsManufacturingSupply ChainProject CoordinationRegulated Industries

Qualifications

High School Diploma or EquivalentAssociate or Bachelor's in Business, Supply Chain, or Related Field1+ Years Customer Service, Operations, Manufacturing, or Transferable Experience

Full job description

The Opportunity:Step into a role where your precision, problem-solving, and drive truly make an impact. Were looking for an energized and detail-oriented Order Management Administrator to become a vital part of our team- someone who thrives in a dynamic environment and takes pride in getting things right the first time. You wont just be processing orders, youll be at the center of it all, collaborating with cross-functional teams to ensure every customers experience is seamless, efficient, and exceptional. Your work will directly shape how we deliver on our promises. If youre someone who enjoys fast-moving challenges, values teamwork, and is eager to grow your skills while making a visible difference, youll fit right in. Were big on collaboration, continuous improvement, and creating opportunities for you to level up your career. Bring your enthusiasm, your attention to detail, and your commitment to excellence- and lets achieve great things together. Our Technology:Safran Federal Systems provides Resilient Positioning, Navigation and Timing (R-PNT) solutions and custom engineering services to U.S. Government agencies, defense organizations and their contractors. Safran Federal Systems is authorized to work on the full spectrum of U.S. Government classified and unclassified projects, in addition to supporting strategic partnerships for key defense PNT technologies. How I will Contribute: * Support mission-critical programs by ensuring timely and accurate order processing and delivery in a fast-paced, high-reliability environment. * Gain exposure to regulated industry standards (e.g., quality, compliance, and traceability requirements common in Defense and Aerospace). * Collaborate cross-functionally with Sales, Operations, Engineering and Product Management teams to understand and contribute to the full product lifecycle. * Participate in continuous improvement initiatives aimed at enhancing operational efficiency and customer satisfaction. * Develop expertise in ERP and CRM systems, planning, and supply chain coordination with opportunities for career growth and advancement. What You Bring to the role: * High school diploma or equivalent required; associate or bachelors degree in business, supply chain, or related field preferred. Equivalent experience considered. * Entry-level candidates with strong aptitude and willingness to learn are encouraged to apply. * 1-3+ years of experience in customer service, operations, manufacturing, or transferable fields preferred. * Strong organizational, problem-solving, and critical thinking skills with attention to detail and ability to manage multiple priorities. * Effective communication and collaboration skills, with professionalism in customer and cross-functional interactions. * Ability to work independently and as part of a team in a fast-paced environment. * Proficiency in Microsoft Office; ERP, CRM or similar systems experience preferred but not required. * Positive, proactive mindset with interest in continuous improvement and process innovation. * Experience in regulated or detail-oriented industries (e.g., manufacturing, healthcare, aerospace, defense) is a plus. * Ability to perform standard office tasks, including prolonged computer use and movement within a workspace. * Sound judgment, professionalism, and ability to build strong working relationships with diverse stakeholders. * Interest in supply chain, operations, or project coordination, with opportunities for growth and advancement. About Safran Federal Systems:Safran Federal Systems has been awarded as a Winner of the USA Today and Rochester Metro Area Top Workplaces 2026 Award.In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In ea

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