
Supervisory CBP Officer (1st Line - POE)
MULTIPLE LOCATIONSFull-time$93–121K/yrSeen 1 day agoSeen in employer's feed 1 day ago
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Job overview
U.S. Customs and Border Protection is hiring Supervisory CBP Officers for first-line supervisory positions at overseas Preclearance locations. The role oversees inspection, intelligence analysis, examination, and law enforcement activities at Ports of Entry, including counterterrorism and enforcement of laws governing people, cargo, and conveyances. Supervisors also evaluate employee performance and conduct, resolve disciplinary actions, maintain operating budgets, and promote affirmative action goals.
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Full job description
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, International Operations and Advisory Directorate (IOAD), International Field Office, Preclearance, located at various Preclearance locations. This announcement will be used until approximately 04/14/2027. After that time, when the new announcement is posted, you must re-apply to that announcement to continue to receive consideration. Responsibilities WHERE WILL POSITIONS BE FILLED UNDER THIS ANNOUNCEMENT? Positions filled under this announcement are in the U.S. Customs and Border Protection, Office of Field Operations, Preclearance Field Office, in various overseas locations. You will be asked to identify your duty location preferences in the on-line application process. In some cases, the duty stations may not have a vacancy during the life of this announcement. If you are selected for and accept this position, once you enter on duty, you will no longer be referred for other locations under this announcement. This announcement is for a Supervisory CBP Officer (1st Line - POE), GS, 13. We are no longer issuing certificates from the previous announcement OFO-IMP-PC-12877712-BLS that announcement has been discontinued. You must re-apply to this current vacancy 13083111 announcement to continue to receive consideration. Applicants previously selected need not re-apply for the location they were selected for, but must apply to be considered for other location(s) WHEN IS THIS ANNOUNCEMENT OPEN AND WHAT IS THE LAST DATE TO APPLY FOR THIS POSITION? We are currently accepting applications from Tag Open Date to Tag Close Date. You must apply on-line by 11:59 p.m. ET, 10/15/2026 to receive consideration under this announcement. Please refer to the "How to Apply" section for further guidance. You must meet the qualifications and eligibility by to be considered eligible under this announcement. Eligible applicants may be referred and selected at any time after the closing date. However, if selected, you will be promoted/reassigned only after you have met all job requirements such as qualifications and time-in-grade requirements. Employees who meet the qualifications and other job requirements (as explained in this announcement) by 10/15/2026, are encouraged to apply during the open period. If you do not apply by 10/15/2026 you WILL NOT have an opportunity to apply for this position and will not receive consideration for selection until the next open period. WHERE WILL POSITIONS BE FILLED UNDER THIS ANNOUNCEMENT? Positions filled under this announcement are in the U.S. Customs and Border Protection, Office of Field Operations, Preclearance Field Office, in various overseas locations. Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to detect and prevent terrorists and instruments of terror from entering the U.S. This position starts at a salary of $93,444.00 (GS-13, Step 1) to $121,478.00 (GS-13, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance. Salary above excludes COLA. Please see here for specific COLA Rates. Salary above includes special rate for Customs and Border Protection Officer positions in foreign areas. Typical work assignments include. Supervising, planning, directing, coordinating, assigning and evaluating all work activities regarding the full range of inspection, intelligence analysis, examination, and law enforcement activities relating to the arrival and departure of persons, conveyances, and merchandise at Ports of Entry. Interpreting the laws and regulations of a broad range of Federal, state, and local agencies relating to the admissibility of people, cargo, and conveyances. Identifying potential terrorists and instruments of terror and performing layered enforcement activities relative to counter-terrorism. Preventing the entry of terrorists and instruments of terror, harmful pests and diseases, illegal drugs and contraband, and all illegal aliens and importations/exportations contrary to law and trade agreements from entering/exiting the United States. Evaluating employees' performance and conduct; resolving disciplinary actions; maintaining operating budgets; and promoting affirmative action goals. Geographic Location: You may select up to two (2) locations where you would be willing to work. Note: Candidates that apply to this location will be considered as Supervisory CBP Officer 1st Line positions become available over the next two (2) years. Upon selection of an applicant, and if no entrance on duty date (EOD) has been set within 2 years, the tentative offer would expire (the 2-year period will begin after the completion of all requirements for the overseas assignment) and candidates would need to apply again for consideration. Tentative offer of employment is based on a projection of hiring needs, the existence of a vacant and funded position, the absence of any hiring restrictions, and any other controlling factors. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation and/or polygraph CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures You must have taken the required CBP Officer Promotional Assessment and have a passing Total Score You and your dependents must pass a State Department medical examination You and your dependents must obtain a valid passport You must be able to obtain and maintain a CBP Travel Card You must attend a one to two-week FACT course in VA or WV prior to deployment You and your dependent(s) must be able to obtain a valid UAE Visa You will be required to carry a firearm and maintain firearm proficiency DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Firearm Requirement: This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining (protection) order from harassing, stalking, or threatening an intimate partner (spouse, former spouse, parent of applicant's child, individual who cohabitates or has cohabitated with the applicant), or child; or 8) convicted under Federal, State, or Tribal Court of a misdemeanor crime of domestic violence against an intimate partner or child. Motor Vehicle Operation: You must possess the Ability to operate a Government Owned Vehicle. A valid, non-restricted driver's license is required This position is not covered under the bargaining unit. Qualifications You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Conducting primary inspections of cargo, conveyances, and travelers to determine admissibility, alienage, citizenship and the need for referral to secondary inspection for further intensified inspection at Ports of Entry (POE) utilizing behavioral and cultural analysis; Conducting secondary inspections of referrals from primary inspections through interviews, additional database queries, communication with other law enforcement agencies, and use of technology at the POE; and Identifying, targeting, controlling and examining passengers and cargo leaving the United States to ensure the mission objectives of interdicting terrorists and instruments of terror, and compliance with export requirements. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Secondary CBPO Special Retirement Coverage: This is a secondary position subject to mandatory retirement under the special retirement provisions for Customs and Border Protection Officers (5 CFR 842.1003; 5 USC 8425(b), 5 USC 8335(b); and 5 USC 8412(d). Employees in secondary positions must meet the following conditions in order to be eligible for special retirement provisions: moved directly from a primary position to a secondary position without a break in service; complete 3 years of service in a primary position; and, if applicable, have been continuously employed in a secondary position or positions since moving from a rigorous position without a break in service exceeding 3 days. For more information on required years of service and retirement age, click on this link If you have questions regarding your retirement coverage provisions, please contact the CBP Retirement Operations Center at (202) 863-6180. The customs and border protection officer mandatory separation provisions of 5 USC 8425 do not apply to an individual first appointed as a customs and border protection officer before July 6, 2008. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Polygraph Examination: The Supervisory CBP Officer (1st Line - POE) position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination. Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package. Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package. Probationary Period: Current and former federal employees may be required to serve or complete a probationary period. Tour of Duty: The employee will serve a two (2) year initial tour, with an opportunity for the Employee to apply for two (2), two (2) year extensions. As an exception to this general rule, tour duration is subject to the host country and the Department of State. At the end of the reassignment, you will be returned to a position at the same level as this Preclearance position. At the discretion of management, the assignment may be extended for additional periods, up to a maximum of six years. You may be returned at any time to your former position or to a different position of equivalent grade as this Preclearance position. Employees who have not served 2 years at a domestic duty station, subsequent to their initial overseas tour of duty, should not be considered for a second tour of duty in any foreign assignment. NOTICE: THE TWO YEAR RETURN SERVICE PERIOD REQUIREMENT IS WAIVED FOR THIS ANNOUNCEMENT ONLY. Applicants who have NOT completed the required 2 year return service period after an overseas tour will be considered. Return Rights: No more than one hundred and fifty (150) calendar days before the end of tour, but not less than ninety (90) calendar days prior to the end of the initial tour, as well as the conclusion of any extensions, employees are expected to formally request, through a fully completed Notice of Intent (NOI), express intent to return to the United States. Please refer to Article 40 Section 6 of the National Collective Bargaining Agreement for additional information with regards to Extension Request and Return Procedures. Annual Leave Accumulation: Employees assigned to Preclearance ports may carry over 360 hours of annual leave to the next leave year (as opposed to 240 hours). Responsibilities for Preclearance Employees Who Are Stationed in Canada with Privately Owned Vehicles: In accordance with 3 FAM 4124, All U.S. direct-hire Americans under Chief of Mission authority must obtain appropriate provincial vehicle registration, provincial license plates, provincial driver's licenses, and local insurance if they or their family members operate a privately-owned vehicle. If going from a Primary CBPO Special Retirement Covered (SRC) Position to a Secondary CBPO SRC Position and you have less than 3 years in a Primary CBPO SRC Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service. For further information on the Secondary CBPO SRC, please see the Qualifications section. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Home Leave: In addition to annual leave, you will earn five, ten, or fifteen days home leave on each two year assignment depending on your foreign post assignment and the post differential rate. This leave is granted to you when you have your Preclearance assignment extended for another tour and is to be used between tours. The Government pays your per diem and transportation expenses from your post of duty in a Preclearance station to your former official residence in the United States. In addition, it also pays for the transportation expenses of your dependents who accompany you on home leave to your residence in the United States. You must be admissible to the country you are selected for before a final offer is issued. Employees must select the locations of interest and review the admissibility requirements of those countries. You must certify that if accompanied, your family members, are admissible to enter and temporarily reside in the country. Follow this link to the admissibility requirements of each country. You should review the below concerning inadmissibility: If you are not admissible to a specific country, your applications for that location will not be considered further. If your fail to certify that you have reviewed the admissibility requirements of the country you are applying for, your application will not be considered further. If you certify that you are admissible, and the Agency later learns that you were inadmissible, your application will not be considered further, and the Agency may pursue other appropriate action, as necessary. If you are selected and report to the country, and the Agency later learns that you were inadmissible, the Agency may curtail the assignment, and require you to return to your permanent position in the United States. The Agency may pursue other appropriate action, as necessary. Any additional questions for applicants on Preclearance can be sent to: [email protected] If you are not a current GS-1895, and you are selected, you will have to meet the following medical/physical standards: Physical/Medical Requirements: Following a tentative job offer, candidates must undergo and successfully complete a medical screening process. Individuals must be medically and physically capable of performing the essential job functions and duties of the position safely and efficiently without endangering the health and safety of the individual, others, or national security. For more information regarding the medical screening process and requirements, check out our video and visit our website. Physical Fitness Test: You will be required to successfully pass the Pre-employment Fitness Test. Please view both Hiring Process Deep Dive Video: The Fitness Test and Pre-Employment Fitness Test Physical Readiness Program, a 6-week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness test. Basic Training: You may be required to attend approximately 18 weeks of training at the CBP Academy at FLETC. Candidates selected for certain duty locations may receive an additional 6 weeks of Spanish language training. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Living Quarters Allowances (not payable if claiming temporary lodging allowance): Employees receive payment of an annual tax-free quarters allowance for housing while in a Preclearance station. This allowance is intended to cover the cost of suitable, adequate living quarters for the employee and his/her family, plus the cost of heat, light, fuel, gas, electricity, and water. However, at some duty stations government subsidized housing is provided. Temporary Lodging Allowance (not payable if claiming living quarters allowance): A temporary lodging allowance is a tax-free quarters allowance that is granted to you for the reasonable cost of temporary quarters, which are incurred by you and your family for a period not to exceed (1) 60 days after first arrival at a new post in a foreign area, or a period ending with the occupation of permanent quarters, if earlier; and (2) 30 days immediately preceding final departure from the post subsequent to the necessary vacating of residence quarters. Education Allowance: Payment for most actual costs of education for each dependent are determined by the Department of State and are subject to change. For information regarding Preclearance Operations and location specific details, please see the Preclearance SharePoint page. This link provides an overview of Preclearance overseas locations, the benefits of working in Preclearance and the pre-deployment process. Additional Information If going from a LEO Covered Position to a Secondary CBPO Special Retirement Covered (SRC) Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS). For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section. Supervisory/Managerial Probationary Period: You may be required to serve an 18-month probationary period upon appointment. Leadership Training: All newly appointed, first-time permanent CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include three weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed. Uniform: This position requires you to wear an officially-approved uniform while in a duty status. Security Clearance: You may be required to obtain a Secret or higher level clearance for this position. Data Systems: You will be required to maintain access to all data systems necessary for duty execution. Shift work: You will be required to perform work on a shift and rotational basis. Overtime: You must be readily available to work overtime on a scheduled or unscheduled basis in excess of the 40-hour work week. Physical and Environmental Conditions: The work environment includes offices, aircraft operation areas, airline passenger and cargo areas, rail passenger processing areas and marine docks. Periods of outdoor work may be required in snow, rain, or extreme heat. Occasional periods of outdoor work may be required in remote areas with no modern comfort facilities. The work may involve the use of toxic chemicals, pesticides and fumigants. Protective clothing may be required such as hard hats, gloves, goggles, hearing protection and respirators. All first-line appointed supervisors, who have never completed a supervisory probationary period are required to successfully complete the Essential Supervisory Skills (ESS) course during their supervisory probationary period. Failure to successfully complete the ESS course within the supervisory probationary period will result in the employee being removed from the position. Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
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