Operations Manager

Operations Manager

HODGE

1 Positions

ID: 5001232958006

Posted On 10/20/2026

Job Overview

Summary: As the Operations Manager, you are responsible for ensuring the warehouse achieves operational excellence through prioritizing safety, quality, and productivity in a collaborative atmosphere while upholding our core values. In addition, you will identify and develop talent, manage the budget, ensure customer satisfaction, and identify opportunities for business growth.

Essential Duties: Essential job duties for this position include the following items.

Develop and Implement Operational Strategies: Define and execute operational strategies that align with the company's objectives & values, focusing on inclusion, and leading cross-functional discussions to drive the operational direction for analytics, safety, engineering, human resources, finance, material handling, and customer satisfaction.

Culture and Leadership: Foster a positive and inclusive workplace culture that promotes teamwork, accountability, and continuous improvement. Mentor and motivate warehouse staff to achieve their full potential with a focus on key talent development.

Customer Relations: Foster positive relations with customers to understand their requirements and expectations. Ensure orders are processed accurately and on time, addressing any customer concerns promptly. Collaborate with support teams to enhance satisfaction and loyalty.

Develop & Deliver Impactful Presentations: Create and deliver compelling presentations that highlight the company's performance, process improvements, areas of excellence, and opportunities using relevant data and key performance indicators for consumption by internal and external customers.

Budgeting: Develop and oversee warehouse budget, including expenses, labor costs, and capital expenditures. Identify cost-saving opportunities and implement strategies to optimize spending while maintaining service quality.

New/Expanding Business Opportunities: Assess the feasibility and coordination of new business opportunities, including expansions, additional product lines, or partnerships. Collaborate with executive leadership to develop strategies for business growth.

Adequate Staffing: Regularly communicate with recruitment to understand current and future staffing needs. Providing input and insights into workforce planning. Monitor staffing, identify gaps, and work proactively with cross-functional teams to close the gaps.

Engineering and Analytical Excellence: Collaborate with the operational excellence team to develop and implement innovative solutions for warehouse optimization. Stay up to date with the latest advancements in warehouse technology and automation.

Safety and Compliance: Ensure a safe working environment by upholding safety protocols and promoting a safety-first culture among all employees. Partner with safety team to stay up to date with industry regulations and compliance requirements, ensuring the warehouse operates within legal boundaries.

Demonstrate HODGE Values: Model HODGE core values of Family, Integrity, Ambition, Respect, and Balance. Uphold, support, and promote all company policies and procedures. Demonstrate that success comes from treating people like family.

Additional Duties: Perform tasks assigned to support dynamic changes in business conditions.

Qualifications: To perform this job successfully, the Operations Manager must be able to perform each essential duty satisfactorily. The following requirements are representative of the minimum knowledge, skill, and ability required.

Education/Experience:

Strong leadership and communication skills, with the ability to motivate and manage a diverse team.

Proven experience in warehouse management with a record of accomplishment of improving operational efficiency.

Exceptional problem-solving and analytical skills to develop and drive warehouse strategy.

Commitment to promoting a positive workplace and safety-first culture.

Knowledge of Lean and Six Sigma principles as a plus.

Intermediate proficiency in using warehouse management software and Microsoft Office Suite.

Bachelor’s degree in business, supply chain, engineering, analytics or related field or equivalent work experience.

Primary Contact

94215

Anna Kirk

Recruitment Manager, Recruiting

563-235-8130

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Architecture/Engineering/Drafting

Clerical/Office Administration

Education

Environmental/Quality Assurance/Safety

Human Resources

Information Technology/Telecommunications

Management/Executive

Shipping/Warehousing

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

503

Job REQ #

5001232958006

# Positions

1

Start Date

20261020

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HODGE

About the Company

Hodge is a performance-driven logistics and material handling company that delivers an efficient way to approach the many layers of the supply chain. From the strategy, down to execution, Hodge provides the products, people and solutions that allows companies to optimize their supply chains. We combine 60 years of warehousing and distribution management experience as a third-party logistics provider with our knowledge as a material handling equipment dealer to offer integrated, end-to-end solutions for our customers.

From finding and planning your warehouse space to be the most effective and efficient for your needs, to supplying you with and servicing the best equipment available, to the management of materials from point A to point B, and everything in between, Hodge provides solutions at every phase of your operation and supply chain.

Headquartered in Dubuque, IA, Hodge brings to the table nearly 6 decades of industry experience, nearly 800 dedicated employees, operating in 24 locations across 5 states. We bring ideas to life by delivering smart, honest service and an ironclad commitment to helping our customers achieve their goals.

Take a look at Hodge and you'll find a growing, dynamic company in an industry that's ever-changing. If you've got a Whatever It Takes mentality, you've found your place at Hodge - Join us today!