Manufacturing Account Representative

Job description: Overview Our mid-size machine shop is looking for an energetic, self-motivated and dedicated individual to join our team as a Customer Representative. We need a highly organized individual who can manage a diverse portfolio of accounts by maintaining customer job organization, negotiating pricing, ensuring smooth workflow by coordinating with our team, managing communications and delivery timeframes. Responsibilities - Increase business through generation of new work projects with existing customers - Understand mechanical requirements from customers for problem-solving. Often involving print reading, or mechanical drawing or sketching - Maintain confidentiality of sensitive information - Face-to-face interaction with customers to foster relationships - Obtain material and subcontracting quotes - Utilize accounting software and software tools to set-up paperwork for job - Communicate and coordinate internally to ensure smooth operations - Monitor production flow of customer jobs to meet deadlines - Maintain communication with customers regarding job status as required - Assist with accounts payables and receivables when requested - Assist with collection of balances from customers you support while maintaining positive relationships Education and Experience - Bachelor's degree preferred, or an equivalent combination of education and work-related experience in an area of machinery, mechanic, machining for minimum (5) years. Design engineering and component/assembly layout experience a major plus. CAD Modeling a major plus, but not required. Ability to interpret drawings is necessary. Knowledge, Skills and Abilities - Working knowledge of manufacturing processes, materials and metal working - Excellent phone etiquette, written and verbal communication skills - Excellent customer service and people skills - Proficient computer skills. Microsoft Office required. Quickbooks familiarity preferred - Ability to take initiative and work with limited direction - Ability to multitask and stay focused - Professional appearance and conduct Physical Demands []{style="font-family: Arial "}