DSHS HCLA Social and Health Program Consultant 4

Are you passionate about supporting social services staff and ensuring the highest quality of care for our community? Join our Home and Community Living Administration as we improve long-term care services through consultation, training, and quality assurance. Take the next step in your career and help shape the future of long-term care services in our region. In this job, you’ll provide training, consultation and support to regional social services staff and conduct quality assurance audits of their work. You’ll assist in the development of plans to address deficiencies identified through the auditing process and provide necessary training. This job includes a flexible office location anywhere in King, Snohomish, Skagit, or Whatcom counties. This job entails regular travel throughout these counties as you'll support the onboarding and training of new and existing social services staff across this area. Note: King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use. Some of what you’ll do

• Plan, lead, develop, and manage long-term care development projects in the region.
• Provide individual and group training and systems support for new and existing social services staff throughout the region.
• Conduct regional quality assurance review activities and identify areas of deficiency and subsequent training needs; develop training to remedy identified issues.
• Develop, coordinate, and provide technical consultation and training to ensure compliance with program requirements, policies, and procedures.
• Participate on task forces, committees, and workgroups to provide program information and consultation services related to long term care services.
• Provide case staffing and reviews with field staff and managers.
• Periodic travel throughout the region to conduct training and shadow social services staff in the field.

We’re looking for those with A bachelor’s degree in social work, a health or social science, public administration, or a related field; and 5 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs. Or, A master’s degree in social work, a health or social science, public administration or a related field; and 4 years of professional experience in planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs. Or, One year of experience as a Social and Health Program Consultant 3 or equivalent. Or, Two years of experience as a Social and Health Program Consultant 2 or equivalent. Or, A combination of professional/practical hands-on experience of nine to ten years in planning, administering, developing, or delivering social, financial, health or chemical dependency treatment services programs. Note: A degree in Social Work must be from an educational program accredited by the Council on Social Work Education. Desired

• Knowledge of Washington State Medicaid long-term care related policies and procedures; ability to interpret and apply laws and regulations into training and consultation provided to social services staff.
• Knowledge of Home and Community Services programs administered by the DSHS Home and Community Living Administration that may affect our client population.
• Experience regarding the CARE tool, ProviderOne system, ACES system, Barcode System, and the LTC Quality Assurance process.
• Strong working knowledge of the Microsoft Suite, including Teams, Outlook, PowerPoint, Excel and Word for team collaboration and training.
• Knowledge of current training methods and techniques for adult learners.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. If you have questions about the application process, email the recruiter, Chris at [email protected] and reference 07201 as the subject.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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