Program Manager Supply Chain Services

Why Join Our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates. Benefits at Vallen - Medical, Dental, and Vision Insurance - Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage - 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only) - Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents - Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws) - Health Care and Dependent Care Flexible Spending Accounts - Paid Time Off (Vacation and Sick Days): 80-160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire. - Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays - Employee Assistance Program - Employee Resource Groups for networking and team building - Tuition Reimbursement Program - Employee Referral Program - Safety shoe and safety glasses reimbursement (based on position) - Employee discounts through BenefitHub - Advancement opportunities - Vallen complies with all minimum wage laws - We accept applications on an ongoing basis Position Summary: Vallen's Program Manager Supply Chain Services is a staff management position responsible for overseeing the sales, operations and profitability of several large Supply Chain Solution customers. Directs the work of multiple onsite associates and/or managers in Supply Chain Services. Develops and implements logistics plans, budgets, and procedures to maximize compliance ensuring customer needs are met within budget constraints. Provides financial reporting and reconciliation of inventories. Guarantees site compliance with inventory audits and cycle counts, and develops corrective actions when appropriate. Collaborates with onsite associates and key business leaders to ensure positive and profitable customer relationships that contribute to the achievement of Vallen's financial goals and business objectives. Essential Job Duties and Responsibilities: Provides leadership to onsite sales and operations associates performing our supply chain solutions. Staff management responsibilities include but are not limited to interviewing, selecting, hiring, coaching, counseling, and disciplining associates while enforcing company policies, procedures, and productivity standards. Contributes to strategic planning, direction, and goal setting for the department or function. Develops and implements impactful policies, practices, and procedures that align with organizational goals. Ensures supply chain services meet high-quality standards, service level agreements, and cost optimization for goods or materials. Drives operational efficiencies, exceeds customer expectations, and ensures exceptional service levels through KPI management, strong customer service orientation, and proactive follow-up skills. Partner with multiple departments to assess and address customer issues through project management. Provide ownership to proactively provide solutions, ensuring all timelines are met. Analyze team performance, assess progra