Sr Analyst, Loyalty Operations

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:Senior Operations Business Analysts are responsible for leading small to medium subsets of larger projects and initiatives and individual processes that bring value to The Home Depot. They must possess a high level of analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to leading teams on projects, effective communication to teams and other leaders, reviewing and understanding sales/financial data, identifying trends in business and the retail industry. A successful Senior Operations Business Analyst will possess and demonstrate strong leadership skills, analytical ability, and communication.

Key Responsibilities:• Lead Project Teams of Analysts and other associates

• Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization
• Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors
• Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
• Deliver presentations to teams and executive leaders and sponsors.

Direct Manager/Direct Reports:• Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)

• No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).

Travel Requirements:• Typically requires overnight travel less than 10% of the time.

Physical Requirements:• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Preferred Qualifications:• A Master's Degree is preferred.

• (5 years of work experience is preferred)

Minimum Education:• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:• No additional education

Minimum Years of Work Experience:• 3

Preferred Years of Work Experience:• No additional years of experience

Minimum Leadership Experience:• None

Preferred Leadership Experience:• None

Certifications:• None

Competencies:• Experience leading high performing teams

• Consulting management and/or project management.
• Strong quantitative skills such as statistics and data analysis
• Problem solving
• Strong Operations, Retail and/or field knowledge