Academic Credential Evaluator
University of North Carolina at Charlotte
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Job overview
The Academic Credential Evaluator works in Enrollment Management, evaluating applicant academic records and supporting admissions decisions. The role reviews transcripts, test scores, and supplemental materials, communicates with prospective students and counselors, and maintains applicant information across university systems. It handles a designated territory or population of 7,000–10,000 applicants annually and requires high school graduation plus one year of related office experience, or an equivalent combination of education and experience.
Skills & qualifications
Skills
Qualifications
Full job description
Position Number: 000938
Department: Enrollment Management (Adm)
Employment Type: Permanent - Full-time
Months Per Year: 12
Essential Duties and Responsibilities:
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Comprehensive Academic Evaluation: Perform high-volume, precise calculations of “Recalculated GPAs” using university-specific weighting scales and convert diverse grading systems (international, 100-point, etc.) into standardized internal metrics.
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Admissions Decision Authority: Recommend final admission decisions for a designated territory or population (7,000 – 10,000 applicants annually) based on a rigorous analysis of transcripts, test scores, and Minimum Course Requirements ( MCR ).
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Holistic Review & Scoring: Conduct standardized, rubric-based reviews of supplemental materials, including essays, resumes, and letters of recommendation, to assess non-cognitive variables and alignment with university values.
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Academic Integrity & Verification: Conduct academic integrity monitoring by cross-referencing applicant information against official transcripts and/or test scores.
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Stakeholder Communication: Serve as a primary point of contact for prospective students, families, and high school counselors to explain admissions policies, troubleshoot application issues, and de-escalate sensitive situations.
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Records & System Management: Maintain data integrity within the CRM (Slate) and secondary systems (Banner, Common App, CFNC ) by accurately managing and completing tasks to update applicant data, such as major changes or term changes.
Minimum Experience / Education:
Required Minimum Qualifications:
Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Preferred Education Skills and Experience:
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Technical Proficiency in Admissions Software: Experience utilizing Slate (Technolutions) or similar higher-education CRM platforms and student information systems (e.g., Banner).
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Analytical Expertise: Demonstrated ability to interpret complex academic data, including international transcripts and varying secondary school grading scales.
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Customer Service Skills: Proven success in engaging with a diverse range of stakeholders while maintaining professional standards.
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High-Volume Workload Management: Strong organizational skills to manage a large volume of files under tight deadlines with high accuracy.
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