Operations Officer

Summary

The National Counterterrorism Center (NCTC) leads the nation's effort to protect the United States from terrorism by integrating, analyzing and sharing information to drive whole-of-government action and achieve our national CT objectives.

Duties

The NCTC Operations Center (NCTOC) serves as NCTC's point of entry for intelligence reporting and provides situational awareness on global terrorism issues and breaking real-world events. It is the central hub for communications between the Center, the IC, and the broader CT community. The Operations Officer is a member of team who assists in all aspects of NCTC's 24x7 situational awareness mission. The team serves a number of customers, including the Intelligence Community, the broader counterterrorism community, the Director of NCTC, and the Director of National Intelligence. Maintain 24/7 global situational awareness by independently researching and analyzing raw intelligence reporting and maintaining awareness of current intelligence issues. Monitor, sort, prioritize, and analyze intelligence and operational message traffic in support of counterterrorism (CT) operations and terrorism crisis management. Draft all-source Alerts, Advisories, and other sensitive CT situational awareness products while ensuring accuracy and timeliness. Perform community outreach and collaboration activities by supporting internal and external information sharing, fostering collaborative relationships with interagency partners, and communicating timely and relevant threat information to the CT community. Coordinate with other NCTOC officers to ensure situational awareness across the teams; support intelligence production, tradecraft development, and other NCTOC initiatives. Qualifications

Knowledge of intelligence analysis and production. Ability to maintain and develop effective working relationships with counterparts and senior staff in the IC for the purpose of sharing information. Ability to make assessments of time-sensitive issues, adjust priorities, and change focus quickly as demands change. Ability to work effectively both independently and in a team or collaborative environment, coupled with established and effective interpersonal, organizational, and problem-solving skills. Ability to work rotating shifts of 12.5 hours in a fast-paced demanding environment. Good oral and written communication skills, including the ability to clearly convey complex information to all levels of management. Interpersonal and organization skills, including ability to manage competing priorities under strict guidelines while maintaining superior customer service.

Education

Bachelor's degree preferred. Do NOT submit transcripts. How You Will Be Evaluated

You must submit the supporting documents listed under the "Required Documents" section of this announcement. We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. Only include documents listed under the "Required Documents" section of this announcement. If you have more than one copy of a document, only include your most recent copy. If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. As part of the application process for this position, applicants will be required to respond to four free-response essay questions, which are detailed below. These responses will not be scored or rated as part of the initial evaluation. Instead, they provide applicants with an opportunity to elaborate on their qualifications, professional background, and commitment to public service. FREE RESPONSE ESSAY QUESTIONS All applicants must answer the following four short, free response essay questions. The responses cannot exceed 200 words per question. By submitting your responses to the following questions, you certify that you are using your own words and did not use a consultant or AI (such as a large language model [LLM]). How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes. In this role, you will be expected to professionally and efficiently implement executive direction. Provide an example where you implemented leadership direction on a strategy or policy decision that differed from your own recommendation. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples and explain how those qualities would enable you to serve effectively in this position. Other Information

JOB INTERVIEW TRAVEL Candidates from outside the Washington Metropolitan Area (WMA) may be selected for a telephone, teleconference, or in-person interview. SALARY DETERMINATION The ODNI uses a rank-in-person system in which rank is attached to GS employees on the basis of individual qualifications, experience, and performance. Individuals whose current GS grade is equivalent to the grade of the advertised position will retain their current grade and step. Individuals who transfer to the ODNI from a non-GS pay scale will have base pay converted to the appropriate GS grade and step as determined by the Chief of Human Resource Management. Current federal employees whose current GS grade is lower than the grade of the advertised ODNI position will have pay set at his or her current grade and step. In some cases when a current federal civilian employee applies for an ODNI position that is a lower grade than his or her personal grade, the candidate's personal grade will be downgraded to the grade of the advertised ODNI position and pay will be set at the step that is closest to, and not less than, the employee's current annual base rate of pay, not to exceed the maximum step rate of the GS grade to which assigned. RELOCATION EXPENSES For new ODNI employees, reimbursement for relocation is discretionary based on availability of funds. REASONABLE ACCOMMODATIONS The ODNI provides reasonable accommodations to otherwise qualified applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Reasonable Accommodations Office Representative by email at [email protected], by telephone at (703)275-3900 or by FAX at (703)275-1277. Your request for reasonable accommodations will be addressed on a case-by-case basis. PLEASE DO NOT SUBMIT YOUR APPLICATION TO THE REASONABLE ACCOMMODATION EMAIL ADDRESS. THIS EMAIL IS FOR REASONABLE ACCOMMODATION REQUESTS ONLY. The ODNI is an equal opportunity employer and abides by applicable employment laws and regulations.