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Front Office Admin Support- Westside Primary Care

UCLA Health

Los Angeles, CAJob$27.74–39.36/hrSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$27.74–39.36/hr
Location
Los Angeles, CA
Work Authorization
Not specified

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Job overview

The Front Office Admin Support staff member provides administrative and patient care support at a UCLA Health Community Clinic. The role coordinates patient flow from registration through discharge and supports patient access, providers, communication, scheduling, and workflow. Staff respond to in-basket messages, contact no-shows, prepare pre-ops and charts, and scrub the DAR to help providers access information needed for patient care.

Skills & qualifications

RequiredNice to have

Skills

Professional CommunicationOrganizational SkillsPrioritizationAppointment SchedulingTransportation ArrangementsInterpersonal CommunicationPC SkillsMicrosoft WordMicrosoft ExcelEmailDatabase SoftwareMedical Insurance KnowledgeMedical Terminology

Full job description

Description

As a front office admin support staff you will Provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Westside Primary relies on experienced administrative staff to facilitate patient access, provider support, communication and management of complex scheduling and workflow processes. The Front office staff serve as a critical liaison between patients, providers with assistance in coordinating care and services by responding expeditious to in-basket messages, contacting no-shows, prepping pre-ops, scrubbing DAR and prepping chart to ensure the provider has all information required to efficiently assist patients.

Salary Range: $27.74-$39.36

Qualifications

Required:

  • Ability to communicate professionally and effectively with physicians and staff in a high volume setting

  • Excellent organizational skills and ability to prioritize assignments

  • Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules

  • Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

  • Skill in using a PC with associated programs including Word, Excel, and Email

  • Skill in demonstrating work experience with a database computer program

  • Knowledge of major medical insurance plans and types of coverage provided

  • Knowledge of medical terminology

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.

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