Director of Facilities amp; Operations

Facilities ManagementDirect the daily operation, maintenance, and stewardship of the University Unions facilities portfolio, including the Texas Union, WCP Student Activity Center, Student Service Building, UA9, and Hogg Memorial Auditorium.Develop and implement preventive maintenance programs, monitor facility conditions, and coordinate repairs, renovations, and facility improvement projects to address operational deficiencies and enhance building performance.Ensure compliance with applicable building codes, ADA requirements, fire and life safety standards, EHS requirements, and university policies.Operations and Event SupportOversee operational services supporting meetings, conferences, student activities, retail services, and special events, including the Union Underground, Alienware Longhorn Esports Arena and Lounge, and the Cactus Caf, ensuring successful event execution through oversight of room setup, audiovisual support, furniture management, event logistics, and collaboration with campus departments and external partners.Develop and implement operational procedures and service standards to promote consistency, efficiency, and service excellence.Capital Planning and Asset ManagementMonitor expenditures and identify opportunities for cost savings, operational efficiencies, and strategic investment in facilities and operations.Develop long-range facility planning recommendations and lead facility renovation and capital improvement initiatives, collaborating with Planning and Construction Services on project planning, design review, construction coordination, and occupancy processes.Maintain facility asset inventories and replacement schedules and recommend equipment and technology upgrades to support operational effectiveness.Safety, Security, and Emergency PreparednessDevelop and maintain emergency response and business continuity plans, including facility-related emergency procedures and training programs.Serve as a key liaison with campus police, environmental health and safety, risk management, and emergency management personnel.Leadership and Staff DevelopmentRecruit, supervise, train, and evaluate professional, technical, sales, support, and student staff.Foster a culture of teamwork, accountability, continuous improvement, and service excellence by establishing performance goals and professional development opportunities for employees.Provide leadership and direction during operational challenges and special events.Strategic Planning and CollaborationParticipate in strategic planning efforts for University Unions facilities and services through collaboration with student leaders, university departments, vendors, and community partners.Analyze facility utilization data and operational metrics to develop recommendations that enhance facility effectiveness, space management, and user satisfaction.