Customer & Office Coordinator

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Experience Specialist to work at a premier manufacturing client in Farmington, CT . Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Salary/Pay Rate/Compensation: $26.00/hr | Weekly Pay

Shift: Monday-Friday | 8:00AM-4:30PM (must be comfortable coming 15 min before scheduled shift)

Why you should apply to be a Customer Experience Specialist:

• Competitive pay rate at $26/hr.

• Work 100% onsite in a professional, welcoming environment.

• Gain valuable experience with a leading organization in the manufacturing industry.

• Opportunity to collaborate with multiple departments and make a visible impact.

• Be at the center of customer engagement, driving positive experiences every day.

What’s a typical day as a Customer Experience Specialist? You’ll be:

• Serving as the primary point of contact and welcoming presence for customers, prospects, partners, and visitors.

• Managing the front desk and reception area with professionalism, warmth, and attention to detail.

• Greeting and directing visitors, notifying appropriate employees, and ensuring a seamless experience from arrival to departure.

• Coordinating customer visits, meetings, tours, demonstrations, and other onsite experiences.

• Maintaining an organized, polished, and customer-facing environment.

• Anticipating and proactively addressing customer and visitor needs.

• Coordinating logistics for meetings, events, trainings, and customer visits.

• Assisting with preparation and coordination of materials and resources for customer-facing activities.

• Identifying opportunities to improve processes and enhance the overall customer experience.

• Collaborating with internal teams (Marketing, Sales, Service, Training, Product Management) and supporting broader Customer Experience initiatives.

This job might be an outstanding fit if you:

• Have 2+ years of experience in customer service, hospitality, office administration, customer experience, event coordination, or a related field.

• Possess exceptional organizational and time-management skills.

• Demonstrate strong attention to detail and a commitment to quality.

• Excel at verbal and written communication.

• Project a professional, welcoming, and confident demeanor when interacting with customers and visitors.

• Are proactive, solution-oriented, and able to think independently.

• Can manage multiple priorities in a fast-paced environment.

• Exhibit strong interpersonal skills and a genuine team-first attitude.

• Are comfortable with Microsoft Office and open to learning new technology and systems.

• Maintain professionalism and composure during unexpected situations or competing priorities.

What happens next

Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Experience Specialist today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment\_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.