Collection Specialist, East & Central

Experience Required

2 - 20 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Why join us?

We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.

At Tobii Dynavox, you can grow your career within a dynamic, global companythat has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What's more, you'll be part of a work culture where collaboration is the norm and individuality is welcomed.

As a member of our team, you'll have the power to make it happen. You'll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers' lives.

Candidates must live in Eastern or Central Time zone to be considered.

The Collection Specialist supports the effective management of the revenue cycle process and ensures the accurate and timely collection of sales to third party payers (including Medicare, Medicaid, Private Insurance, and other funding sources). The Specialist works with insurance companies, clients, and customers to resolve collection issues and reconciles accounts.

Key Responsibilities

Manage assigned accounts and ensure the timeliness and accuracy of billing, collections, and payment activity

After an account is billed, the account becomes the Collector'sresponsibility.The Collector is responsible for:

Verification that a claim is on file

Follow up with the payer due to lack of payment

Investigation of denials

Coordination with the billers to address billing issues

Coordination with the funding consultants to address documentation questions

Preparation of correspondence, such as appeals, to fight for the payment of accounts, request different denial codes, etc.

Review of posted payments for accuracy and investigate differences

Document in the system all verbal and written communication relative to collection actions and expected outcomes of overdue accounts.

Follow up every 30 days with insurance companies, clients, SPLs, and vendors to ensure the payment of accounts

Alert the Manager of Collections of potential payment issues

Recommendadjustments/write-offsto the Manager of Collections and receive approval prior to reconciling accounts

Investigate refund requests related to accounts and complete refund paperwork for accounts that need to be refunded

Meet the expectations and goals for productivity and cash targets as set forth by management

Stay abreast of state, federal, and third-party funding regulations for assigned accounts ensuring billing and payment practices comply with third party payer requirements

Perform various other tasks as assigned

Minimum Qualifications

Education and Experience

High School Diploma

2 or more years of computer, accounting, collections, and high-volume medical billing and/or insurance claims processing experience

Knowledge of payment posting process in regard to contractual adjustments and refunds preferred

Knowledge of medical insurance claims procedures and documentation preferred

Communication Skills

Strong customer service and interpersonal skills

Oral and written communication skills

Teaming skills

Technical Skills:

Proficient in M.S. Office Word, Excel, and Outlook

Able to research claim information via the internet

Basic data and word processing skills

Other:

Apply independent judgment and manage confidential information

Ability to gather data and summarize information

Time management and good organizational skills

Excellent problem-solving skills

Record management

Work Environment Skills

Ability to work at a desk for prolonged periods of time

Ability to work with interruptions in a fast-paced environment

Apply today!

We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we'd love to hear from you.

Where we stand:

We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.

"Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of r ace, color, s ex, s exual orientation, gender identity, r eligion, disability, age, veteran status, ancestry, or national or ethnic origin.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled"

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

JR101121