
Services Coordinator
Pottsville, PAJobSeen todaySeen in employer's feed today
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Job overview
Diakon’s Services Coordinator supports Community Services programs by coordinating staff and volunteers for Meals on Wheels routes and client home visits, responding to client no-answers and emergencies, maintaining client records, and handling telephone inquiries. The role normally requires an associate’s degree in Human Services or a related field and two years of related experience; a related bachelor’s degree is preferred.
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Full job description
Diakon is one of the premier employers in Pennsylvania and Maryland. We are a non-profit organization which includes Diakon Child, Family, and Community Ministries and Diakon Affordable Housing. General Responsibilities: 1. Responsible for performing a variety of duties supporting all programs of Community Services. 2. Schedules and assigns staff and volunteers for the delivery of Meals on Wheels routes and client home visits. 3. Accounts for Meals on Wheels client "no answers" and responds to emergency situations. 4. Prepares client records and maintains file system in a timely manner. 5. Receives and responds to telephone inquiries. Education/Training: An Associate's degree in Human Services or a related field normally required. Bachelor's degree in related field preferred. Experience: A minimum of two (2) years' experience in related positions normally required. ADA: Ability to stand, bend, kneel, stoop, climb, push, and pull items weighing up to 25 lbs.; visual and auditory skills. Compensation and Benefits: Diakon offers a competitive compensation and benefits package. 1. Day 1 Benefits include medical, dental, vision, and prescription drug coverage. 2. Tuition Assistance - up to $15,000 annually 3. Paid Time Off 4. 401(k) plan with employer match 5. Voluntary short-term disability 6. Long-term disability 7. Life insurance 8. Referral bonuses of up to $3,000. Staff receive excellent training through a comprehensive paid general orientation including customer service training. We offer continuing training and education, provide the ability for career advancement, and host staff appreciation and special events. Diakon also maintains a discretionary emergency fund, which can be of assistance to staff members during critical times. In addition, Diakon offers a Love of Thy Neighbor Fund, which provides a per-day living expense and matches up to five PTO days for approved service or mission trips with other nonprofit organizations. Diakon is an equal opportunity employer. EOE/M/F/VETS/Disabled
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