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Supervisor, Operational Services II - Atrius Health

UnitedHealth Group

Boston, MAFull-time$60–107K/yrSeen 1w agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$60–107K/yr
Location
Boston, MA
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Driver's License

Job overview

The Supervisor, Operational Services II oversees staff and daily service-line operations for a large group at one clinical site or across smaller areas and locations. The role provides management support, maintains systems that support patient service and clinical flow objectives, and assists with department budgets. This position oversees internal medicine and family medicine at Post Office Square and Kendall Square.

Skills & qualifications

RequiredNice to have

Skills

Medical Support FunctionsElectronic Medical RecordsWord ProcessingSpreadsheet ProgramsOrganizational SkillsLeadershipTeamworkProblem ResolutionDirect Staff Supervision

Qualifications

3+ Years Medical Practice ExperienceDriver's LicenseReliable Transportation Access2+ Years Supervising StaffBachelor's Degree or EquivalentClinical Position LicensureAdvanced Cardiac Life SupportBasic Life Support

Benefits

401(k) Match

Full job description

Requisition number: 2393847

Job category: Healthcare Delivery, Clinical Management

Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

As the Supervisor, Operational Services II, you will supervise the staff and daily operations for Service Line operations for a large group at the Site of a single clinical area or combination of multiple smaller areas and/or locations and provides management support. Establish and maintain systems to ensure that patient service and clinical flow support organizational objectives. You'll assist with development, monitoring and management of department budgets.

The Supervisor, Operational Services II, will oversee IM/FM at both Post Office Square and Kendall Square.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 3 -5+ years of medical practice experience

  • Demonstrated knowledge of medical support functions in an ambulatory care setting

  • Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience

  • Computer experience with the ability to use word processing and spreadsheet programs

  • Demonstrated organizational, leadership and teamwork skills

  • Demonstrated solid organizational and problem resolution skills

  • Driver's license and access to reliable transportation

Preferred Qualification:

  • 2+ years of direct supervising at least two staff

  • Bachelor's Degree in an relevant discipline or equivalent education, training or experience

  • Licensure required for certain clinical positions

  • Advanced Cardiac Life Support (ACLS) may be required based on specialty

  • American Heart Association Basic Life Support (BLS)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

How this job compares

Set against the 607 open Clinical Operations jobs on Olive Jobs, counted October 31, 2026.

Pay
  • This posting$60–107K/yr
  • Massachusetts median$120–162K/yr26 salary ranges
  • US median$130–170K/yr299 salary ranges

This range's midpoint, $84K, is 37% below the Massachusetts median midpoint ($134K) — in the lowest quarter of Clinical Operations salary ranges in Massachusetts.

Openings
Olive Jobs lists 46 open Clinical Operations jobs in Massachusetts and 607 across the US. 17% of them nationwide are listed as remote or flexible.
Hiring the most in Massachusetts
Experience
This posting asks for at least 3 years of experience; Clinical Operations postings that state a minimum ask for 5 years at the median (499 postings).
Education
243 of the 607 open Clinical Operations jobs (40%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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