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Benefits Specialist

Staffing Solutions Organization LLC

MADISON, WI · HybridFull-time / Temporary$23.1/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$23.1/hr
Location
MADISON, WIHybrid
Schedule
Full-time / Temporary
Work Authorization
Not specified

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Job overview

Benefit Specialists support benefit administration and modernization initiatives for programs serving Wisconsin state and local government employees and retirees. The role initially focuses on researching, validating, and remediating member data, while also supporting day-to-day benefit operations. Specialists interpret benefit rules, process transactions, communicate with members, and collaborate with internal teams while handling sensitive information accurately and confidentially.

Skills & qualifications

RequiredNice to have

Skills

Attention to DetailData AnalysisDiscrepancy ResolutionCritical ThinkingProblem SolvingLearning Complex SystemsWritten CommunicationVerbal CommunicationTeam CollaborationPriority ManagementCustomer ServiceConfidential Information HandlingPolicy InterpretationStatutory InterpretationRegulatory Guideline InterpretationMathematical AnalysisBenefits Administration

Full job description

JOB REQUIREMENTS: Benefit Specialist (3 Openings) Location: Wisconsin (Hybrid local candidates only) Schedule: 40 hours/week Duration: 12+ months Pay Rate: $23.10/hour Anticipated Start Date: October 5, 2026 Summary Our client administers retirement, insurance, and benefit programs for over 600,000 Wisconsin state and local government employees and retirees. Position Overview We are seeking detail-oriented and adaptable Benefit Specialists to support benefit administration and modernization initiatives. This role involves working with sensitive member data, interpreting complex benefit programs, and delivering clear, accurate information to a variety of audiences. This position will initially focus on data research, validation, and remediation efforts tied to system modernization projects, with additional responsibilities supporting day-to-day benefit operations. Work Arrangement Hybrid schedule: minimum 2 days onsite per week Remaining days remote based on workload and business needs Must be a current Wisconsin resident Key Responsibilities Research, analyze, and update complex member benefit data Support data conversion and remediation for system modernization efforts Interpret and apply benefit program rules, policies, and regulations Communicate complex information clearly via phone, email, and written correspondence Process benefit transactions (Health, Life, Vision, Dental, Medicare, etc.) as needed Collaborate cross-functionally with internal teams Maintain confidentiality and accuracy when handling sensitive information ***** OTHER EXPERIENCE AND QUALIFICATIONS: Required Qualifications Strong attention to detail and accuracy Ability to analyze large data sets and resolve discrepancies Critical thinking and problem-solving skills Ability to learn complex systems, policies, and processes quickly Strong written and verbal communication skills Experience working in collaborative, team-based environments Ability to manage multiple priorities and deadlines Customer service experience Ability to handle confidential information appropriately Preferred Attributes Experience interpreting policies, statutes, or regulatory guidelines Strong math and analytical skills Experience with benefits administration or data-heavy roles Comfortable working in a fast-paced, evolving environment ***** APPLICATION INSTRUCTIONS: Apply Online: https://jobs.dayforcehcm.com/en-US/ssollc/CANDIDATEPORTAL/jobs/19340 This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.

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